Victory Toyota of Brook Park

Amazing fast and very friendly. They treat you like family I would recommend this dealership to anyone die to the simple fact that they work with you and try to make the best deal possible for you! Awesome pla I would recommend this dealership to anyone die to the simple fact that they work with you and try to make the best deal possible for you! Awesome place will definitely keep coming back! More

BEST experience leasing a car. I have dealt with Metro Toyota for years. I have gotten my last three cars from there, and will never go anywhere else. My long time sales person le I have dealt with Metro Toyota for years. I have gotten my last three cars from there, and will never go anywhere else. My long time sales person left and moved out of state. I was disappointed, and not sure who I wanted to reach out to when my lease expired. Thanks to the gentleman who drove their courtesy shuttle, I was introduced to Ramona, and she will get all of my business, and referrals from this point forward. Working with Ramona was easy. She listened to what I wanted, and was able to provide it. Every part of my lease acquisition was perfect. More

Good diagnosis and quality service Metro Toyota Service's Scott Barrier does a great job at communicating the problems found with the car and letting you know options; fast service ! Metro Toyota Service's Scott Barrier does a great job at communicating the problems found with the car and letting you know options; fast service ! More

Short, efficient, and comfortable As always, Metro Service was clean and quick, their records about the car were quickly retrieved, the explanation of what services would be involved w As always, Metro Service was clean and quick, their records about the car were quickly retrieved, the explanation of what services would be involved was clear and thorough. Making the appointment was easy (this time by phone, some other times online). This trip was simple: 20K service provided gratis under our new car purchase agreement. Noteworthy: they had called to remind me the 2-year warranty for those services was about to expire. The waiting area is large (easy to get some distance from TV and fussy children noises), well-lighted, and provided with tables to facilitate reading, nibbling the complimentary cupcakes (usually there are donuts), and sipping the complimentary (and actually GOOD) coffee. My wait was about 30-45 minutes, as per expectation. On other visits (for actual repairs, for example) the facilities have been equally good, and the staff has kept me informed as work progressed. I drive more than 30 miles each way to go to Metro. More

We received excellent service from Metro Toyota May 29-30. My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; I called on Tuesday at 8:00 am and got the car in by 2:30, and a call from Scott in the service area. This is a pricey fix, but Scott did a nice job letting me know this was an $1,100 fix. He ordered the part by 4:00pm on May 29, and the car was fixed by 2:00 pm on May 30th. The bill came to $1068...nice to have a bad surprise! Thank you very much for fixing my daughter's car so quickly. I also appreciate the advise that the car is in "good shape" so worth making this fix on a vehicle with 136,000 miles. That was also helpful. Thank you. More

Purchase of new Camry My experience in purchasing/leasing a 2018 Camry XLE from Metro Toyota was completely positive. They answered all my questions and gave me all the tim My experience in purchasing/leasing a 2018 Camry XLE from Metro Toyota was completely positive. They answered all my questions and gave me all the time I needed to come to a rational decision. In particular Ramona Plumlee was extremely helpful. She went out of her way to get me any information I asked for and spent lots of time going over the technical details of this amazing car! More

Check engine light came on. Part needed to be ordered. The service employees are polite and knowledgeable. They keep to the timetable they promised. There is a very comfortable waiting area. I didn't ha The service employees are polite and knowledgeable. They keep to the timetable they promised. There is a very comfortable waiting area. I didn't have to wait long to come back to complete work after they ordered the part needed. More

tire rotation I bring my Camry in for a tire rotation every six months as recommended. Once a year I have the oil changed. When I brought in my car last November I I bring my Camry in for a tire rotation every six months as recommended. Once a year I have the oil changed. When I brought in my car last November I had both services done. It wasn't until I was driving home that I realized that I had had the oil changed in May of 2017, but no one said anything about not needing the oil changed. This time I said to do a tire rotation and oil change but the service agent said I only needed my tires rotated because the oil had been changed six months ago. I appreciate his honesty and not doing a service job that was unnecessary. More

Toyota RAV4 Elivelisse is friendly & very helpful . She answered all our questions. I'll recommend her to my family & friends too .. keep up the good job. Thank y Elivelisse is friendly & very helpful . She answered all our questions. I'll recommend her to my family & friends too .. keep up the good job. Thank you for everything. More