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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

June 02, 2018

Great car buying experience Knew my budget and Jim was knowledgeable, helpful, didn't try to upsell, didn't make me feel rushed and most important to me...no high pressure sales More

by Jad178
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2018 -

Victory Toyota of Brook Park responded

Thank you for taking the time to share your experience! We appreciate your feedback.

June 01, 2018

Work is done right the first time. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. More

by Satisfied customer #13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought I worked with Emma. It has been awhile with the other ladies named., Robert Saponari, Maggie Colan, Sarah Byrne
Jun 25, 2018 -

Victory Toyota of Brook Park responded

We are happy to know you are a satisfied customer! We sincerely appreciate you taking the time to share your Metro Toyota experience, thank you!

June 01, 2018

Awesome dealer I have gotten several cars from this dealer and will continue to do so. They are always straightforward, friendly and never pushy. Yet again I am extr More

by Christine p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Jun 25, 2018 -

Victory Toyota of Brook Park responded

We appreciate you Christine. Thank you so much for your kind review!

June 01, 2018

Everything done in 1 hour. Went for 15k miles maintenance service. Everybody was friendly and service was completed in one hour. My front license plate is bent and it wasn’t men More

by abigail.rodriguez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thank you for the feedback, we appreciate you taking the time to share your experience.

June 01, 2018

fast fast no complaints in and out. Always seem to be friendly. Polite and keeps updated if any problems. would reccomend to anyone. Been buying there for 10+ye More

by YOUNGBURG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words. We appreciate your repeat business and are delighted you are a happy customer! Thanks again for choosing Metro Toyota.

June 01, 2018

Friendly staff, great service I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and More

by alee789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari, Maggie Colan, Stephanie Talbot
Jun 25, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for your amazing review! You're kind words and repeat business are appreciated. Thanks again for being part of the Metro family.

June 01, 2018

GREAT experience!! Robert was my salesman and he was absolutely wonderful. The owner, Barry, makes you feel right at home. Everyone was so helpful and went above and bey More

by Rwolf856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor, Robert Saponari
Jun 22, 2018 -

Victory Toyota of Brook Park responded

Thank you for your wonderful review. We are thrilled you had such a great experience with Robert & Barry. We are happy you feel right at home, after all you are a part of the Metro Family!

May 31, 2018

Used car purchase Our salesman (Cap) was extremely personable and easy to work with. We were buying for our daughter and he communicated with her as an adult while als More

by Tshicksville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo, Chris Shillinger
Jun 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for the super review! We think "Cap" is pretty amazing, we're glad you think so too. Congrats on the purchase and welcome to the Metro Family!

May 31, 2018

Great Toyota Service Absolutely incredible Toyota Service at Metro Toyota, I recommend this car and dealership to everyone I know Bravo Toyota, Because of the great servic More

by cbaranovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scharbach
Jun 25, 2018 -

Victory Toyota of Brook Park responded

You are awesome! Thank you so much for the amazing review, we appreciate you taking the time to share your experience with us!

May 31, 2018

Car purchase This is one of the best dealerships in out are and “Cap” is one of the best salesmen I ever had to deal with. I would recommend to everyone to go to t More

by Dado86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jun 25, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks for the fantastic review! We think "Cap" is pretty cool, we're glad you think so too! We hope you are enjoying your new Toyota!

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