Victory Toyota of Brook Park

Service Car is two and one-half years old and Metro Toyota has taken good care of us. We hope to have a long relationship with them. We will have nothing to Car is two and one-half years old and Metro Toyota has taken good care of us. We hope to have a long relationship with them. We will have nothing to do with a couple of other dealerships in the area. (Not Toyota dealers) More

Trustworthy, knowledgeable service Every employee I dealt with was helpful and professional. Sam patiently helped me narrow down my choices, and we found a car that I am extremely happy Every employee I dealt with was helpful and professional. Sam patiently helped me narrow down my choices, and we found a car that I am extremely happy with. The paperwork was efficiently prepared and every document I signed was carefully explained to me. A minor cosmetic problem with the car seats was quickly fixed. The entire car buying process was much easier than I had anticipated. I would definitely recommend Metro Toyota to others. More

All good Courteous employees and fast service. The woman at the counter was very friendly and knowledgable about the many products and services Metro Toyota o Courteous employees and fast service. The woman at the counter was very friendly and knowledgable about the many products and services Metro Toyota offers. I wish I could remember her name. More

Great experience Got in got out it was great as always learned a few things while I was there cant beat the efficiency and cleanliness of the facility Got in got out it was great as always learned a few things while I was there cant beat the efficiency and cleanliness of the facility More

Surprised About Camry's needing a smartphone for the GPS! I was surprised and disappointed that the 2018 Camry's require a smartphone for the Navi system to work! Not everyone has a smartphone, like me, and I was surprised and disappointed that the 2018 Camry's require a smartphone for the Navi system to work! Not everyone has a smartphone, like me, and it is not on my agenda to purchase an expensive phone just so the Camry Navi system will work. The price I was given at the dealership for the Camry was several thousand dollars above the "fair market" value I obtained on the Kelly Blue Book website when I researched the type of Camry I wanted after I arrived home from meeting with the sales associate and he giving me that quote. I do want a Navi system in my car and I checked with a Honda dealership (I currently have a Civic with a Navi system) and their equivalent car, the Accord, does NOT require a smartphone, so I will investigate the Accord as well. I certainly am willing to give Toyota Metro another chance, however. I am in no hurry to purchase a car and will take my time and do my research regarding this major purchase. My original review was rather harsh and am glad that I could edit it. Metro Toyota enjoys a good reputation--the Camry requiring a smartphone is NOT the dealership's fault. The employees were courteous and professional. More

Great service Service is always a smooth process. As soon as you arrive someone is there to greet you. Everyone is friendly and great at explaining the work that wa Service is always a smooth process. As soon as you arrive someone is there to greet you. Everyone is friendly and great at explaining the work that was done. More

2018 CHR After visiting another dealer hoping to purchase this specific CHR, and being told it didn’t exist any closer than the Carolinas, and not offered the After visiting another dealer hoping to purchase this specific CHR, and being told it didn’t exist any closer than the Carolinas, and not offered the option to order, I stopped in to Metro! They quickly located the color I wanted, offered me a fair price on my trade, and delivered the car before the promised date...couldn’t be happier! More

Scheduled oil change Everyone was very nice and my service was done quickly. The waiting area is comfortable and they have beverages and snacks. Washing my car is an added Everyone was very nice and my service was done quickly. The waiting area is comfortable and they have beverages and snacks. Washing my car is an added bonus. Thank you. More

Reliable and Efficient My check engine light came on unexpectedly and the Metro Service team was able to fit me in, get me a loaner, find and fix the issue, and get me back My check engine light came on unexpectedly and the Metro Service team was able to fit me in, get me a loaner, find and fix the issue, and get me back in my car by end of day!! Great job, people!! More

Amazing experience I was hesitant about coming to the dealer at first because I thought they were very pricey versus a typical mechanic shop but I'm glad I did. These gu I was hesitant about coming to the dealer at first because I thought they were very pricey versus a typical mechanic shop but I'm glad I did. These guys are very honest and prices are fair. I was getting ripped off by the mechanics at those mom and pop shops. My car has been in an excellent condition for years since I started coming here! Glad I did. Stephanie was nice and super awesome! More