Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,543 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,543 reviews
June 20, 2018
Quick and easy experience My goal when I walked into the dealership was turn in my leased car and walk out with a new car in a relatively short period of time. I was greeted b My goal when I walked into the dealership was turn in my leased car and walk out with a new car in a relatively short period of time. I was greeted by Sam as soon as I walked in the door. He listened to what I had to say and what cars I wanted to drive. Within 20 minutes or so, I was on the road! After driving a couple of vehicles, I decided on a car and within a couple of hours - I was out the door! The finance meeting with Jeremy was a breeze and when delivered, Sam's explanation of the car's options and accessories, was in depth and complete. I had a great experience from the moment I walked into Metro Toyota until I drove away in my new C-HR! More
by Dede
June 19, 2018
Needed a new bezel for door controls (windows & locks) Experience was quick and fair. It was a part that needed to be ordered. Called me when the part came in and did the work for the exact price quoted. Experience was quick and fair. It was a part that needed to be ordered. Called me when the part came in and did the work for the exact price quoted. I highly recommend Metro Toyota. More
by jasonbrennan
Verified CustomerJune 19, 2018
Great experience They are always friendly. Love this dealership.They make it very easy for my service. Not a very long wait . No high pressure sales. Thank you They are always friendly. Love this dealership.They make it very easy for my service. Not a very long wait . No high pressure sales. Thank you More
by n11180
Employees Worked With
Sarah Byrne
June 19, 2018
Great Service as always Always great service at Metro - I drive an hour to get my service done and Mike Hana always is friendly and great at keeping me updated on what needs Always great service at Metro - I drive an hour to get my service done and Mike Hana always is friendly and great at keeping me updated on what needs done and how long the wait will be. Great waiting area - never any high pressure tactics...the only place I will go for as long as possible.. More
by jmvest06
Employees Worked With
June 19, 2018
Gracias a superedgar por mi camry .. estábamos buscando un carro y nos ayudó a conseguir este Camry XLE.. Se los recomiendo a todos. Vengan a ver a superedgar .. estábamos buscando un carro y nos ayudó a conseguir este Camry XLE.. Se los recomiendo a todos. Vengan a ver a superedgar More
by Reinel
Employees Worked With
Edgar Arevalo, Miguel Rojas
June 16, 2018
was not pressured. went in looking for a,truck. came out with a C-HR. i loved it when i first saw it . Ryan was awesome. very patient. the whole process was a pleasan went in looking for a,truck. came out with a C-HR. i loved it when i first saw it . Ryan was awesome. very patient. the whole process was a pleasant experience. next time i will get my truck. More
by Celeste
June 16, 2018
RAV4 lease This is the fourth car I have purchased or leased from Jim Greenfield at Metro Toyota. He makes the entire process simple, quick and stress-free. Jim This is the fourth car I have purchased or leased from Jim Greenfield at Metro Toyota. He makes the entire process simple, quick and stress-free. Jim always assists me in making the appropriate choices. I have always been completely satisfied with each purchase or lease. More
by Diane Rav4
Employees Worked With
June 15, 2018
Great Service Great service. Always responsive to my request to check on a concern that's outside the routine maintenance. A follow-up call to explain problem and i Great service. Always responsive to my request to check on a concern that's outside the routine maintenance. A follow-up call to explain problem and inform me of the solution. More
by KE_PRESSMAN
June 15, 2018
Gracias a SuperEdgar Fue una buena experiencia aqui con edgar arevalo en metro ..nos ayudo a cambir un carro que nos estaba dando problemas .. muy recomendado que lo veng Fue una buena experiencia aqui con edgar arevalo en metro ..nos ayudo a cambir un carro que nos estaba dando problemas .. muy recomendado que lo vengan a ver More
by Joseee
Employees Worked With
Edgar Arevalo, Miguel Rojas
June 15, 2018
Great Service! Metro Toyota staff was very professional, knowledgeable, and helpful. Gary "Cap" Capper did a great job with my family...not pushy, very knowledgeable Metro Toyota staff was very professional, knowledgeable, and helpful. Gary "Cap" Capper did a great job with my family...not pushy, very knowledgeable, and wanted to help us get the right car for our needs. My family has gotten at least seven vehicles through Cap over the years. Definitely reccomend this dealership! More
by Patrick
Employees Worked With
Gary "CAP" Capper
