Victory Toyota of Brook Park

Excellent experience Pat Brink was very helpful in our decision to purchase a new 2018 corolla. He was patient, thorough, and explained everything in detail. Barry Greenfi Pat Brink was very helpful in our decision to purchase a new 2018 corolla. He was patient, thorough, and explained everything in detail. Barry Greenfield was also very helpful in the sale of the car to us. Pat and Barry were able to facilitate a dealer trade to allow me to get the Corolla XLE in the color that I wanted, and when it came back to Metro Toyota with a scratch, they offered to have it painted over for free. Jeremy McClish helped us with the financial aspects of the purchase and was also very knowledgeable and thorough. Overall great car buying experience! More

As painless as car-buying gets (so semi-painless) First thing I like about dealing with the used car side at Metro Toyota is it never feels like a competition who will "get me". On the new car buying First thing I like about dealing with the used car side at Metro Toyota is it never feels like a competition who will "get me". On the new car buying side, it felt a little bit overly competitive, though I suppose that is the nature of the beast. Gary "CAP" Capper: He was pleasant to deal with, competent, capable and at all times I feel he trusted me to do right by him and vice versa. I also feel he was very accommodating and helpful, but not overly pushy or forceful to buy. In fact during my first visit he suggested we go home and wait till all of our insurance paperwork from a previous accident was finalized before I committed to a vehicle. I'm sure part of that was so I didn't tie up a car that he could potentially sell, but it also left us to do more research on what we really wanted to buy which was very helpful. Jim Campo: This guys a pro, super helpful, knows his business inside and out. Can’t say enough good things about him. That said he’s a salesman and he will definitely try to upsell some services. But in the end a lot of the services he "suggested" were actually reasonably priced and had a good value and I have no regrets purchasing those services he suggested. It’s all part of the car buying experience to get what you want and don't want. But in the end I feel he helped me leave with what I needed. When I get another “new to me” car, I would definitely come back to these guys and I would absolutely recommend them to anyone looking to get a car from a couple of straight shooters with car selling written all over them. More

Mirror replacement. Scott is always a pleasure to work with. Service called to confirm the mirror had arrived for my scheduled appointment. I had to have the driver's sid Scott is always a pleasure to work with. Service called to confirm the mirror had arrived for my scheduled appointment. I had to have the driver's side mirror replaced. More

Exceptional Maintenance Service I have been having my Toyota maintenance service done at Metro the last two years and each experience has been exceptional. The car is taken in prompt I have been having my Toyota maintenance service done at Metro the last two years and each experience has been exceptional. The car is taken in promptly and I have a comfortable wait in the customer lounge. The service agents give me a detailed rundown of what they found and what needed to be done. On top of that, I get a free car wash! More

Was totally satisfied with service Satisfied with all services at Metro. We have now purchased many cars from this dealership and recommended to others. Sales and service has always b Satisfied with all services at Metro. We have now purchased many cars from this dealership and recommended to others. Sales and service has always been good More

Great Experience Both Brad (salesman) and Jim (finance) were very friendly and helped me get into my new (to me) vehicle. They both stayed after operating hours to hel Both Brad (salesman) and Jim (finance) were very friendly and helped me get into my new (to me) vehicle. They both stayed after operating hours to help get me into the car I needed, and helped walk me through the financing process since it was all new to me. If I need another vehicle in the future, I will most likely be coming back to Metro. More

Metro Toyota is excellent! Our family knew we were buying another Toyota Sienna but we did not know which dealer we would purchase it from in the Cleveland area. After talking Our family knew we were buying another Toyota Sienna but we did not know which dealer we would purchase it from in the Cleveland area. After talking to a few and then working with Metro Toyota it was an easy decision. Metro Toyota not only gave us the best price but they were also excellent to deal with! Thank you for everything Dan Schneider, Jim Campo and Metro Toyota. Chris Caimi More

Cap is the best. Knows his product. Cap helped us immediately, he's personable, knowledgeable, kind. Worked with us to get us in the best and safest car. Cap is our new "car guy" we w Cap helped us immediately, he's personable, knowledgeable, kind. Worked with us to get us in the best and safest car. Cap is our new "car guy" we will definitely return More

Oil change and tire rotation Everyone was pleasant, got my car back in the allotted time frame. Nice people! I would definitely recommend and have recommended this place to frien Everyone was pleasant, got my car back in the allotted time frame. Nice people! I would definitely recommend and have recommended this place to friends and family. More