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Victory Toyota of Brook Park
Brook Park, OH
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,544 reviews
July 08, 2018
Great Service! Always like going to Metro for service. All of the service techs make you feel like a valued customer. Will always recommend as first rate establish Always like going to Metro for service. All of the service techs make you feel like a valued customer. Will always recommend as first rate establishment! More
by C.RUSSETTI
Verified CustomerEmployees Worked With
July 08, 2018
As a female car buyer they took me seriously! As a female car buyer they took me seriously, were very prompt with returning calls and emails and gave us a very good trade in price. They handled ev As a female car buyer they took me seriously, were very prompt with returning calls and emails and gave us a very good trade in price. They handled everything over the phone and we showed up signed and it was quick and efficient! Family owned and very friendly. So excited about our new car! More
by First time Toyota owner😊
July 07, 2018
FANTACTIC We have been coming to Metro Toyota since 1993 and have had great service each and every time. Jeremy McClish and Pat Brink along with Barry Greenfie We have been coming to Metro Toyota since 1993 and have had great service each and every time. Jeremy McClish and Pat Brink along with Barry Greenfield have been super. More
by db&db30
July 07, 2018
Amazing Experience Working with Jim Greenfield was an amazing experience. He was thorough and provided great insight. Everyone in the dealership was great and made me fe Working with Jim Greenfield was an amazing experience. He was thorough and provided great insight. Everyone in the dealership was great and made me feel comfortable. I would recommend this dealership to everyone. More
by ChelseaC
July 06, 2018
Excellent Very nice service Scott was always friendly and everyone like him. But the price was not cheap. What can we do? Have to maintain your car in good cond Very nice service Scott was always friendly and everyone like him. But the price was not cheap. What can we do? Have to maintain your car in good condition. More
by KHANHTRIEU
Employees Worked With
July 06, 2018
Amazing This guy is good both technically And customer service. Highly recommend this place for your service requirements as they are fast and reasonable on p This guy is good both technically And customer service. Highly recommend this place for your service requirements as they are fast and reasonable on prices. Ask for mike hana as he is man who made me leave this review! More
by rathorebabar
Employees Worked With
July 06, 2018
Always a good experienc Quick check in. Work done timely. Inspection reviewed. I have been having all my cars serviced here for 18 years. Always been happy with the way I Quick check in. Work done timely. Inspection reviewed. I have been having all my cars serviced here for 18 years. Always been happy with the way I have been treated. More
by TravlngGrandpa
Employees Worked With
Stephanie Talbot
July 06, 2018
An excellent experience! Mr. Greenfield provided answers to all of my questions, either on site or via email in a timely fashion. I was a very indecisive customer but he remai Mr. Greenfield provided answers to all of my questions, either on site or via email in a timely fashion. I was a very indecisive customer but he remained patient and in no way did he rush me to make a decision. I have had several cars from this dealership and through the years, I have always been pleased with the sales personnel. This experience was no different. More
by Toyota Fan
Employees Worked With
July 05, 2018
Great service! I had a very unexpected dead battery the two days before July 4th as well as a sliding door cable that malfunctioned. My car was towed to Metro and ev I had a very unexpected dead battery the two days before July 4th as well as a sliding door cable that malfunctioned. My car was towed to Metro and eventhough I didn't need my car back until after the holiday my car was repaired and ready for pickup withing 24hrs. All the employees from Robin who scheduled my appointment to Scott who dealt with advising me on repairs needed and cost it was an entirely pleasant experience. More
by pete50
Employees Worked With
July 05, 2018
Great Experience I visited 2 yrs ago to assess my Highlander lease-end buyout from another shop. Gary Capper walked me thru everything and enabled me to make a $mart I visited 2 yrs ago to assess my Highlander lease-end buyout from another shop. Gary Capper walked me thru everything and enabled me to make a $mart decision. When it was time to buy/lease a new vehicle, I went straight to him. Complete walk thru, explanation of what fit my budget, how to maximize Toyota programs and come away with the most effective deal. From finance to the owner to the crew on the floor, it was just great. No competition or poaching or any of the nonsense I experienced when I visited two competitor brands. I don't see myself working w another dealer or brand again. More
by VeryPleased
