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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,544 reviews

July 10, 2018

Awesome Elivelisse was professional, excellent knowledgebase of the cars, understood and listened to what I wanted. Awesome Product Specialist and I HIGHLY More

by TladyToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elivelisse Delgado, Rich Holiday
Jul 10, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for your "AWESOME" 5-star review! Elivelisse is excellent to work with and we are happy you think so too! We appreciate you taking the time to share your experience and we hope you are loving your new Toyota!

July 10, 2018

Excellence We were treated like family by Tony and Barry when looking for cars for two generations. From helping select the safest vehicle for our teenagers to m More

by AnneF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Victory Toyota of Brook Park responded

Thank you for your excellent 5-star review! We are happy you had such an awesome experience with Tony & Barry...they are both great to work with! We hope the kids are parents are enjoying their new Toyota's and welcome to the Metro family!

July 10, 2018

Caring, helpful, very informative The whole staff were courtious and friendly. No one was pushy, they were welcoming and very informative. Also in my case encouraging as I was in shock More

by Dawn53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Jul 10, 2018 -

Victory Toyota of Brook Park responded

WOW!!! What a surprise from Hubby! Thanks for all the Metro love and for sharing your experience with us. We are so happy for you and hope you are enjoying your new Toyota!

July 09, 2018

very pleasant , staff was very helpful the staff was very helpful everything was explained to me in a way that I didn't feel overwhelmed I didn't feel rushed through the process and I reall More

by pooh1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thanks so much for the excellent 5-star review! We appreciate you taking the time to share your experience and we hope you are enjoying your new Toyota!

July 09, 2018

Outstanding I would recommend Metro Toyota to all my friend's...they were very helpful kind and bend over backwards for you. Sam mad sure I was very happy with my More

by TRACYHOWARDHESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate you taking the time to share your Sales Department experience with us. Sam is great to work with and we are glad you think so too. Enjoy your new RAV and thank you for choosing Metro Toyota!

July 09, 2018

Painless Good experience for a car dealership. Friendly employees who made the waiting not as bad as it usually is. It is a dealership so the waiting part is p More

by Loganm1318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Jul 11, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words. We are happy you had such a good experience here at Metro Toyota!! We appreciate you!

July 09, 2018

always honest and quick customer for years, service is as if I was part of the family. Like the sheet of the multi point inspection stats. .Very knowledgeable staff. More

by MJSTAHURSKI62747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jul 10, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for your wonderful words! We appreciate you taking the time to share your Service experience. We hope you feel like family, after all you are part of the Metro family! We appreciate you! Thanks again!

July 09, 2018

Service visit July 6, 2018 My visit of July 6th was an outstanding visit. Everyone was courteous and efficient. It was very busy at Metro that day but my service was fast. A More

by pckamuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Victory Toyota of Brook Park responded

That's what we love to hear!!! We are happy we could be so quick for you on such a busy day and we appreciate your outstanding 5-star Service Department review! You're awesome!

July 09, 2018

Great coupon deal I had stopped going to Toyota because I felt it was a little high, but with the coupon they sent, I got an oil change, tire rotation, and car wash, More

by susan27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 11, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the feedback. We appreciate your 5-star review of our facility! Thanks again for choosing Metro Toyota!

July 08, 2018

Experience The experience we had working with Dan exceeded our expectations. We own a Toyota Sienna with 180,000 miles. We will definitely call Dan when we are r More

by Ambroziak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schneider
Jul 10, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you so much for your excellent review! We are happy we exceeded your expectations and appreciate you sharing your experience! Enjoy the RAV4!

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