Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 7,532 reviews
May 02, 2023
Ryan and Aaron were awesome, answered all my concerns and other questions I had. I enjoyed the time working with them, also the small jokes they had when I was nervous. Plus I was in and driving my new car h other questions I had. I enjoyed the time working with them, also the small jokes they had when I was nervous. Plus I was in and driving my new car home within 1 & half hrs. I will definitely be telling people too check out Metro Toyota Brook Park. Thank you guys! More
by BOSTICS2009
Verified Customer
May 01, 2023
Poor communication with service provider. . Mechanic (s) unable or unwilling to resolve vehicle issues. Service took way longer than expected. . Mechanic (s) unable or unwilling to resolve vehicle issues. Service took way longer than expected. More
by doc7959
May 01, 2023
The service department is vary efficient and professional. They had me in and out very quickly. professional. They had me in and out very quickly. More
by JBSBKB
May 01, 2023
Ramona was a great salesperson to work with when purchasing my car. She was very capable with answering any questions I had and always got back to me quickly. I've been enjoying my new car and hope purchasing my car. She was very capable with answering any questions I had and always got back to me quickly. I've been enjoying my new car and hope to be driving it for a long time! More
by taluich
Employees Worked With
May 01, 2023
Aqui vengo a metro Toyota y me llevo mi nueva crv gracias a la ayuda de todos. a la ayuda de todos. More
by scaraballo.sc
May 01, 2023
Vengo mi papa y ya l tenemos gracias a la Toyota por ayudarnos en todo ayudarnos en todo More
by yelarivera12
May 01, 2023
Thanks to Metro we got out certified rav4. Fast service and recommended to anyone that needs a car. Fast service and recommended to anyone that needs a car. More
by edgardorivera1958
April 29, 2023
I have purchased or leased a total of 9 new Toyotas from Metro. Due to supply chain problems, this 4 Runner took longer than expected. Anastasia stayed in regular contact with me, giving me updates and othe Metro. Due to supply chain problems, this 4 Runner took longer than expected. Anastasia stayed in regular contact with me, giving me updates and other options. I am very satisficed with the entire experience More
by JTHOBES
