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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,544 reviews

July 23, 2019

Great experience in buying a Toyota I went to Metro Toyota with the idea of purchasing a new Camry. Chris Ollar, my salesman, was very professional. He answered all of my questions and More

by lh103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your feedback! We appreciate your kind words for Chris, Jeremy & Barry. Enjoy your new Toyota and thank you for sharing your Metro experience.

July 22, 2019

Pleasent and happy atmosphere! I have not had a bad experience on any visit! I have not seen the golden doodle there lately, I always enjoyed a dog friendly place! He was a topic o More

by FREDDIE1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for your awesome Service Department review! We appreciate your feedback. PS. Sorry, you missed the GoldenDoodle, he's here quite often, we love all of the fur babies.

July 22, 2019

Toyota Highlander Lease Ken Konopka was absolutely awesome in every way. He gave us alternate choices of vehicles and really worked with us to have our new Highlander fit int More

by jfkFromCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for sharing your new car buying/leasing experience! We appreciate your Metro love! Ken is great to work with and we are delighted you think so too. Enjoy your new Highlander and thanks again for coming back to Metro Toyota! You're the best!

July 22, 2019

Love my new 4 Runner Devin was very helpful, friendly, and professional. Answered any questions I had, and worked with me to finalize my decision. Definitely would recomme More

by VIMAR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Devin Means, RICK ZAMBRANA
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for your nice review for Devin and our Dealership. We appreciate your kind words. Thanks again for choosing Metro Toyota and we hope you are enjoying your new 4Runner!

July 22, 2019

Buying Experience Mike Ferrett was a pleasure to work with, my deal was done in about 1hour with no back and forth bargaining or pressure. I definitely will return beca More

by MARKT463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not certain on the name of my finance person
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for Mike, Jeremy, and our Dealership. We appreciate your feedback.

July 22, 2019

Awesome! Cap is the best 👍👍 The sales rep made my purchase a seem less transaction. It was fun. I would recommend Metro Toyota to anyone. Great job. Thank you immensely Bill More

by WSIKORA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you, Bill! We appreciate your awesome, 5-star review for Cap and our Dealership! Thank you for choosing Metro Toyota and we hope you are enjoying your Tundra!

July 22, 2019

The sales person was very nice I purchased a used car and I came into the dealership wanting a certain price so I could afford the car. He looked up on his computer and said he only More

by MOLLYBBEAR02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the finance person but he was very nice also
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for our Dealership! We appreciate your feedback.

July 20, 2019

Extremely Kind and Helpful This is a wonderful dealership that had a lot of great cars as fair prices. No one was pushy and I had a great experience there. More

by Mynamehere
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for sharing your Used Car Sales experience. We appreciate your kind words for our Dealership!

July 20, 2019

Great to work with, no pressure Great to work with, with no pressure to go one way or another. Very friendly and helpful, going above and beyond what would be expected. More

by ck21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for your awesome, 5-star review! We appreciate your feedback.

July 19, 2019

Capper is the best! Gary Capper is kind, funny, knowledgeable, and not the typical pushy car salesman! He made our experience enjoyable and fairly easy! The used vehicle More

by EL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jul 22, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind review for Cap. He's great to work with and we are delighted you think so too. Thanks again for sharing your Used Car buying experience. We appreciate you.

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