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Victory Toyota of Brook Park
Brook Park, OH
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,544 reviews
July 28, 2019
Quick and convenient It is so convenient that Toyota has Saturday hours and they quickly serviced my car and even washed it at a reasonable cost. Mary Kahelin It is so convenient that Toyota has Saturday hours and they quickly serviced my car and even washed it at a reasonable cost. Mary Kahelin More
by marykahelin
Verified CustomerEmployees Worked With
July 26, 2019
Metro Toyota service call. I was extremely satisfied with the service. It is why I return because I am confident that the quality of service has not diminished. Keep up the goo I was extremely satisfied with the service. It is why I return because I am confident that the quality of service has not diminished. Keep up the good work. More
by Andy D
July 26, 2019
Ken came highly recommended at Metro Toyota This is my first time buying a Toyota. Ken came highly recommended! My daughter and her family own 5 Toyotas! They are quite familiar with Metro Toyot This is my first time buying a Toyota. Ken came highly recommended! My daughter and her family own 5 Toyotas! They are quite familiar with Metro Toyota! I’m anxious to see how good the service department is. Ken Konopka was knowledgeable, helpful, and friendly. More
by CAM
Employees Worked With
July 26, 2019
Honestly easiest car buy I’ve ever had in my life. Honestly Tony my sales rep was easy to deal with helped me get what I wanted, Chad the sales manager made sure the deal was what I wanted and guess wh Honestly Tony my sales rep was easy to deal with helped me get what I wanted, Chad the sales manager made sure the deal was what I wanted and guess what you can wheel and deal not that BS you get at other dealers where they won’t deal with you and they tell you the price is the price. Honestly there truly a no BS dealer. More
by TABUSHARIF
July 26, 2019
Above and beyond Salesman Anthony Overman went out of his way to make my car buying experience as seamless as possible. Everyone including Barry and Bill were all pati Salesman Anthony Overman went out of his way to make my car buying experience as seamless as possible. Everyone including Barry and Bill were all patient, friendly and knowledgeable. More
by laurenb23
July 25, 2019
Turned in old lease (RAV4) and leased a new Corolla XSE My review is simple. Tony Overman and Barry Greenfield @ Metro Toyota are awesome. Tony for sales and Barry for pricing! Fantastic dealership and em My review is simple. Tony Overman and Barry Greenfield @ Metro Toyota are awesome. Tony for sales and Barry for pricing! Fantastic dealership and employees. Enjoy! More
by Roo
July 25, 2019
Quick and Professional Started my inquiries via email. Sales dude said come in. I did not want to waste 4 hours in the dealership with paper work and sales gyrations. Started my inquiries via email. Sales dude said come in. I did not want to waste 4 hours in the dealership with paper work and sales gyrations. Go there - he had the keys, as we had already discussed make and model. Drove the car, bottom line pricing. Wanted an upgraded stereo, they made a deal on a model upgrade. Before I knew it, paperwork was in the works - even having a lease trade in. More
by Zoso1202
July 25, 2019
Recent service review I bought my firstHighlander from Metro Toyota and second from Brunswick Automart. I have had them for a total of 16 years (10 with first one and 6 wit I bought my firstHighlander from Metro Toyota and second from Brunswick Automart. I have had them for a total of 16 years (10 with first one and 6 with current one). Have used Metro’s service with them since then. Their service department has gone down in the past few years. So I will not be returning to them after the current service done as I feel they didn't fix the original problem the first time (charging $70). Then the second time after my husband doing research and told them what the problem was spent 8 hours trying to figure it out and finally fixing it with a charge of $796+. After talking with them they “knocked off” $100 which in essence is only $30 since we already paid $70 for the first supposed fix! Even the corporate office was of no help! I’ve always loved my Highlanders and if I ever get another one I definitely will not be using Metro Toyota for my service and for that matter not as long as I have this Highlander.. More
by KLREBHOLZ
Employees Worked With
July 25, 2019
Excellent experience Where to start, I have been searching for this truck for 6 weeks, and after sending in a quote request online I received the best follow up from Metro Where to start, I have been searching for this truck for 6 weeks, and after sending in a quote request online I received the best follow up from Metros Staff. Tony Overman was fantastic very knowledgeable and not pushy, and Chris the sales manager was enjoyable to negotiate with, I appreciated the direct and professional treatment. I've always hated buying cars and this experience was great. More
by kevin2657
Employees Worked With
July 24, 2019
Fantastic car shopping From the moment we walked in we felt like family. The manager Chad was there to greet us along with Ken the sales rep, we told them what we wanted and From the moment we walked in we felt like family. The manager Chad was there to greet us along with Ken the sales rep, we told them what we wanted and what we were willing to pay and no questions they made it happen this is truly the way car buying should be. They have a faithful customer in us. THANK YOU! More
by Dana
