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Victory Toyota of Brook Park
Brook Park, OH
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,544 reviews
August 18, 2019
Overall a good experience!! It was a no pressure easy experience. I don't know that I've ever had a car salesperson, Gary Capper, that took the time to explain all the little fe It was a no pressure easy experience. I don't know that I've ever had a car salesperson, Gary Capper, that took the time to explain all the little features of the car I was interested in. Yes, they have to some extent, but even my daughter made a comment about it. It was a good experience from beginning to end and I would visit Metro Toyota again for another car purchase. More
by gsandish
Employees Worked With
Gary "CAP" Capper
August 17, 2019
Excellent service from Sam Sam was great Very helpful nice and worked his hardest to get us approved highly recommended as a sales person great service will send people Sam was great Very helpful nice and worked his hardest to get us approved highly recommended as a sales person great service will send people More
by Ruthayala1
Employees Worked With
August 16, 2019
Very happy! Very efficient! Made everything so easy. Very knowledgeable and answer any questions you have. I highly recommend this dealership. Very good with pric Very efficient! Made everything so easy. Very knowledgeable and answer any questions you have. I highly recommend this dealership. Very good with pricing. Very pleasant people. Thank you! More
by Joeeven
August 15, 2019
Great purchase experience. Terrific salesperson. Ramona Plumlee was so helpful through the entire purchase experience. Romona helped me find the car with the options I wanted. Metro Toyota worked wit Ramona Plumlee was so helpful through the entire purchase experience. Romona helped me find the car with the options I wanted. Metro Toyota worked with me on the purchase price and trade-in. More
by GlenC
Employees Worked With
August 15, 2019
Tony was awesome! My experience a metro Toyota was amazing! Tony was awesome and I did not feel pressure into purchasing a vehicle. I didn’t feel like I was interacting My experience a metro Toyota was amazing! Tony was awesome and I did not feel pressure into purchasing a vehicle. I didn’t feel like I was interacting with a typical salesman but a friend. I will defiantly be back to see Tony once it’s time for a new vehicle. Thanks Tony for going above and beyond! More
by COURT1786
Verified CustomerEmployees Worked With
August 15, 2019
Jump for Joy! I am a single mature woman and I appreciate the care they give to my car. My worst fear is getting stuck on the highway and my car doesn't work. It I am a single mature woman and I appreciate the care they give to my car. My worst fear is getting stuck on the highway and my car doesn't work. It's never happened and I don't think it ever will. Thank you to the gentlemen and ladies who keep my care working safely! More
by Toyota Tootsie
Employees Worked With
I can't remember their names - only smiling faces.
August 14, 2019
My experience was great, very easy and quick! I would definitely go back! Ken was great and easy to work with!! This is the first time I have been to Metro but heard great things from others. I would definitely go back! Ken was great and easy to work with!! This is the first time I have been to Metro but heard great things from others. More
by heatherhamp77
August 14, 2019
Great New Car Buying Experience I could not have scripted my new car buying experience at Metro Toyota any better. Everyone was pleasant and helpful, especially my salesman Ken and t I could not have scripted my new car buying experience at Metro Toyota any better. Everyone was pleasant and helpful, especially my salesman Ken and the finance guy, Jeremy! Driving my new Toyota RAV 4 Hybrid to work this morning was an amazingly wonderful experience. I'm extremely happy with my purchase and the dealership. More
by Mark
August 13, 2019
Laid back atmosphere I had a very quick and easy car buying experience. I knew what I wanted going in, but Yacek didn’t pressure me or my husband at all to look at other c I had a very quick and easy car buying experience. I knew what I wanted going in, but Yacek didn’t pressure me or my husband at all to look at other cars. He was laid back and honest. More
by Ziggystardust333
Employees Worked With
August 13, 2019
Great It is always reassuring when I walk into the service area, I recognize all the various people. Having been a customer with my car since 2004, there a It is always reassuring when I walk into the service area, I recognize all the various people. Having been a customer with my car since 2004, there are some changes in personnel. I always say "Hi" to the reps who I have dealt with. More
by cbau
Employees Worked With
Mikhail Hana, Maggie Colan
