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Victory Toyota of Brook Park
Brook Park, OH
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,544 reviews
August 23, 2019
quick and kind service I called for an appointment and got one the next day. The courtesy driver, Ken Jacobs, was so kind and friendly which made it easy to leave the car I called for an appointment and got one the next day. The courtesy driver, Ken Jacobs, was so kind and friendly which made it easy to leave the car and be taken home and picked up when the car was ready along with a car wash. It was a pleasure to drive it home. More
by AUDREYARK
Verified CustomerEmployees Worked With
August 23, 2019
Exceptional Service and Excellent Experience Ramona came in on her day off to make sure I could get the car before my parents left town. They negotiated a good deal and tried the best they could Ramona came in on her day off to make sure I could get the car before my parents left town. They negotiated a good deal and tried the best they could to get me a new car at an affordable rate. Good price, even better service and really the best people! More
by carguy456
August 23, 2019
New Toyota Highlander I called in the morning to check on availability of my car. After confirmation, I drove down and was met with Katrina and Chris who did a fantastic jo I called in the morning to check on availability of my car. After confirmation, I drove down and was met with Katrina and Chris who did a fantastic job. Katrina was very patient with me a showed me 3 or 4 cars before a settled on the one I wanted. Chris was very responsive to my negotiations and, after a few back and forth, it did not take long before we agreed on the sale price. Rick was also very helpful in finding a decent financing rate. Overall, my experience was very enjoyable. More
by ALAOUISK
Employees Worked With
RICK ZAMBRANA, Christopher Lombardo, Katrina Brown
August 22, 2019
First Class Just bought my third vehicle from Metro (second Tundra) because this dealership is First Class all the way! From front door to the back, everyone is f Just bought my third vehicle from Metro (second Tundra) because this dealership is First Class all the way! From front door to the back, everyone is friendly and very professional. Our salesman, Chris Ollar, is the best...he made the whole process pleasurable. He even helped us transfer everything from the old truck to the new one...even my 700 pound welding machine!! Thanks Chris! Like I said, Metro Toyota is FIRST CLASS!! More
by Jayman10
August 21, 2019
Great service from all. Thanks for the information from all employees concerned. We would recommend the dealership to our friends in the future. We would also retu from all. Thanks for the information from all employees concerned. We would recommend the dealership to our friends in the future. We would also return. More
by MOIRACORRIGAN_03
August 20, 2019
Great experience I drove 35 miles to buy a Highlander from Metro Toyota. I shopped 3 dealers, and got the best price and trade in, and as a bonus they were nice people I drove 35 miles to buy a Highlander from Metro Toyota. I shopped 3 dealers, and got the best price and trade in, and as a bonus they were nice people to deal with. No pressure. Thank you Metro and Kenneth.Konopka More
by Mo
Employees Worked With
August 20, 2019
Relaxing Day at the dealership From the time I walked in the door the owner greeted me and made me feel relaxed. I would highly recommend this dealership. I will be coming back,and From the time I walked in the door the owner greeted me and made me feel relaxed. I would highly recommend this dealership. I will be coming back,and telling my friends. More
by Bob45
August 19, 2019
Best Service We have purchased five vehicles at Metro Toyota and always have our service for these vehicles at Meteo Toyota. Scott has always been our service adv We have purchased five vehicles at Metro Toyota and always have our service for these vehicles at Meteo Toyota. Scott has always been our service advisor and he is excellent. He always explains everything regarding our vehicles’ service needs. More
by MUIMAL96
Employees Worked With
August 18, 2019
Best pricing The car we bought was for our daughter and they were so happy that they let us barrow a big red bow to surprise her! She was amazed when she saw her g The car we bought was for our daughter and they were so happy that they let us barrow a big red bow to surprise her! She was amazed when she saw her gift. Thank you guys! More
by Bcosme
August 18, 2019
No rotation I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already p I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already pulled out, and they sent me on my way. More
by Cle.guy
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
