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Victory Toyota of Brook Park
Brook Park, OH
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,532 reviews
June 09, 2023
Ken was very friendly and was very informative. He hooked up my phone to the Bluetooth for me He hooked up my phone to the Bluetooth for me More
by SUGARBEAR9232
Verified Customer
June 08, 2023
Thanks for the service it was very good experience and the sales Sam take care of us very well. the sales Sam take care of us very well. More
by DIYAA1964
June 08, 2023
Very attentive to our needs and good communication . Process to purchase took several hours tho Process to purchase took several hours tho More
by KYLE.SUSMAN
June 07, 2023
Terrible communication on my 10 month wait. Terrible sales manager. Changed deal last minute. No response from General Manager that I sent email to. Not to mention they sold me a brand new car Terrible sales manager. Changed deal last minute. No response from General Manager that I sent email to. Not to mention they sold me a brand new car with a DENT IN IT. just found it when washing it for first time. Unreal. When I emailed the GM and salesman, NO RESPONSE. More
by CHESS072175
June 07, 2023
Incredible experience with my 2023 Ford Raptor purchase! Will definitely go back to Metro for used or new purchase. Will definitely go back to Metro for used or new purchase. More
by STEVEMCDOWELL0
Employees Worked With
June 07, 2023
I had a great experience! Brandon was so helpful, I felt very taken care of. Brandon was so helpful, I felt very taken care of. More
by Annie
June 07, 2023
It was a great pleasure to work with Anastasia and Ken . They were very helpful and friendly You cane see they are caring about the customers Thak you They were very helpful and friendly You cane see they are caring about the customers Thak you More
by BKOV1950
June 07, 2023
Sam & Barry were both very friendly & very helpful. Ryan explained everything regarding the extended warranties very well & was very personable. Sam went out of his way to help set up my phone wit Ryan explained everything regarding the extended warranties very well & was very personable. Sam went out of his way to help set up my phone with the car so the phone would work to start the car. I just wish Metro was closer to us but will probably still go out there for service! Thank you! More
by AJC110
June 06, 2023
They were very helpful. Drove me to the bank because I forgot my checkbook. Ken was very knowledgeable about my car. Spent a long time showing me it’s features and setting i Drove me to the bank because I forgot my checkbook. Ken was very knowledgeable about my car. Spent a long time showing me it’s features and setting it up. More
by lori
Employees Worked With
June 06, 2023
It was a great pleasure to work with Anastasia! Think she will be our Toyota sale rep. for many years to come. Thank you so million!! Think she will be our Toyota sale rep. for many years to come. Thank you so million!! More
by stoly56
Employees Worked With
