Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,545 reviews
September 03, 2019
Excellent Service After two deals fell through based on dishonestly, I came to this dealership hoping the third time was a charm. I was immediately greeted by Jerry the After two deals fell through based on dishonestly, I came to this dealership hoping the third time was a charm. I was immediately greeted by Jerry the owner and told that I would be taken care of. Both Chad and Robert were able to get me a deal that I could afford. I can say with certainty that I will be revisiting in the future, and recommend to anyone vehicle shopping in the area. More
by CatherineD
September 03, 2019
Absolutely awesome! I had a wonderful experience working with Katrina, Barry, and the whole Metro Toyota family. They helped me get an amazing deal on my new Toyota RAV4 I had a wonderful experience working with Katrina, Barry, and the whole Metro Toyota family. They helped me get an amazing deal on my new Toyota RAV4 Lease and I couldn't possibly be any happier. They guided me through the process and made it as easy as possible. More
by Cayleigh
September 03, 2019
Mike Ferrett is excellent We bought a 2017 highlander largely because of Mike. He is so exceptional. Thanks Mike for your exceprional work. We enjoy being around you. Excellen We bought a 2017 highlander largely because of Mike. He is so exceptional. Thanks Mike for your exceprional work. We enjoy being around you. Excellent customer service. More
by PROFKRISTOF
Verified CustomerSeptember 03, 2019
Great dealer to work with Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job More
by JBIERMAN1
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne, Billy Delancey, Matt DeCapua
September 02, 2019
Best Ever!! We always have the best experience at Toyota! The team goes above and beyond to give us exactly what we need! Super excited to leave here knowing we w We always have the best experience at Toyota! The team goes above and beyond to give us exactly what we need! Super excited to leave here knowing we were given the best deal for our needs. More
by Hathaways
Employees Worked With
Devin Means, Christopher Lombardo
September 02, 2019
Great as Always We have been dealing with Metro Toyota since 1987. I've lost track of how many vehicles we have purchased or leased through the dealership since then We have been dealing with Metro Toyota since 1987. I've lost track of how many vehicles we have purchased or leased through the dealership since then. This time we were leasing a new Corolla for our college-age daughter. Great experience as always. Constantly recommending to family and friends. More
by TERRYB037
September 02, 2019
Outstanding Experience Purchasing a car can be stressful but not at Metro Toyota! I was greeted immediately and the entire process went quickly and smoothly. My salesperson Purchasing a car can be stressful but not at Metro Toyota! I was greeted immediately and the entire process went quickly and smoothly. My salesperson Mark Bella made me feel comfortable with my decisions with no pressure whatsoever. He patiently afforded me the time and knowledge that I needed to make my choices. He is the BEST! Barry and Craig worked diligently to get me the best value and interest rate. They sincerely cared about my comfort and happiness during the process. No one is unapproachable at Metro. The entire staff is friendly,helpful and knowledgeable. We all value our time and money. The staff at Metro values that as well and it shows in every aspect. I could not be happier with my new vehicle! Thank you Metro Toyota! More
by Lauren1234
September 02, 2019
Trade and buy I really like working with metro Toyota. They have been up front and honest. I drive their for service even though I have a dealer 10 min away becaus I really like working with metro Toyota. They have been up front and honest. I drive their for service even though I have a dealer 10 min away because of their honesty. When I was thinking of buying a new vehicle a looking at another make, I chose to go back because of my experience with metro Toyota and Gary capper. I took my car in for service and left with a new vehicle that day. More
by KELBOWLERROG
September 01, 2019
Awesome Costumer Service from my Sales man Gary “Cap” Capper was really friendly he was a big help for me on buying a car really nice person excellent human being very greatful for his help Gary “Cap” Capper was really friendly he was a big help for me on buying a car really nice person excellent human being very greatful for his help More
by Shaddier296
Employees Worked With
Gary "CAP" Capper
September 01, 2019
The Best of the Best I was able to bring my car in on my time even when they were extremely busy. I always get excellent service and a full explanation I can understand. I was able to bring my car in on my time even when they were extremely busy. I always get excellent service and a full explanation I can understand. More
by MRYORT7
Employees Worked With
I'm sorry I did not look at names.
