Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,545 reviews
September 09, 2019
Best car buying experience ever! The team at Metro is fantastic at helping to match the right car for my needs. They did not oversell me; in fact, they recommended a less expensive ve The team at Metro is fantastic at helping to match the right car for my needs. They did not oversell me; in fact, they recommended a less expensive version of the Camry based on my needs and it being a lease. This was our tenth car purchased from Metro and I cannot figure out why anyone would go anywhere else for a Toyota!!! More
by ADAML1
Verified Customer
September 09, 2019
Absoltely Thrilled with my Experience at Metro Absolutely thrilled with my '16 Camry too! Traded in my 2000 Camry which I bought at Metro as well. It was a smooth transition. Thanks, Cap! Absolutely thrilled with my '16 Camry too! Traded in my 2000 Camry which I bought at Metro as well. It was a smooth transition. Thanks, Cap! More
by Sheresa
September 09, 2019
Another good experience at Metro Toyota. Chris and Barry made our two lease trade ins very comfortable. We are long time leasers at Metro and hope to continue our leases with them for years t Chris and Barry made our two lease trade ins very comfortable. We are long time leasers at Metro and hope to continue our leases with them for years to come. More
by leasers
September 08, 2019
Unfinished service. The front hood roof was left open, which I did not realize until driving down highway. The warning oil light was not turned off. Little things- make The front hood roof was left open, which I did not realize until driving down highway. The warning oil light was not turned off. Little things- makes me wonder what else was not done? More
by CYETMAN
Employees Worked With
Sarah Byrne
September 05, 2019
Great job! Thanks for a smooth service appointment! I found out that I may not have needed one of the filters I was charged for, but overall I’m happy. Thanks for a smooth service appointment! I found out that I may not have needed one of the filters I was charged for, but overall I’m happy. More
by kim_mihalik
Employees Worked With
Sarah Byrne
September 05, 2019
Nice experience Sam the sales person knew I was motivated and direct. I didn't need to see orher models and I wasn't going to haggle on price. He allowed me the free Sam the sales person knew I was motivated and direct. I didn't need to see orher models and I wasn't going to haggle on price. He allowed me the freedom to test drive the car I was interested in and drew up the paperwork as soon as I came back. More
by MICHAELSARAPA
September 04, 2019
Great place to buy I have been buying Toyota cars since 1984-Metro is the best. They have the best deals and the best people working there. Just bought a 2019 Avalon-l I have been buying Toyota cars since 1984-Metro is the best. They have the best deals and the best people working there. Just bought a 2019 Avalon-love it. More
by Ferb
September 04, 2019
We'll be back We like the family owned business. They answered our questions honestly and easily. We had a trade in from another dealer and it wasn't a problem at a We like the family owned business. They answered our questions honestly and easily. We had a trade in from another dealer and it wasn't a problem at all. More
by ABLZKREBS
September 04, 2019
Great service Quick and fast service. Was please with the second service on my Tacoma. I had no question since everything was explain in great detail. Will be back. Quick and fast service. Was please with the second service on my Tacoma. I had no question since everything was explain in great detail. Will be back. More
by Kasper1995
Employees Worked With
Sarah Byrne
September 04, 2019
Great experience Straight forward. Went above and beyond. Made sure that I understood everything about the truck. The owner came over and talked to us and gave my kids Straight forward. Went above and beyond. Made sure that I understood everything about the truck. The owner came over and talked to us and gave my kids stuffed animals. More
by Kempgm
