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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
September 15, 2019
New battery I did not have an appointment. But needed a new battery. The service manager squeezed me in on a busy Saturday so thankful as that is my only car I did not have an appointment. But needed a new battery. The service manager squeezed me in on a busy Saturday so thankful as that is my only car. More
by debra7486
Verified CustomerEmployees Worked With
September 14, 2019
Metro Toyota always make car buying painless This is our 3-4 time leasing through them. Once again is was easy, customer service is always top notch. Devin M and Barry did an amazing job of going This is our 3-4 time leasing through them. Once again is was easy, customer service is always top notch. Devin M and Barry did an amazing job of going everything. Showing our options and explaining the process. More
by Wmercer
September 13, 2019
Great service Gary "Cap" Capper did a great job leading my Mom and I through a used car purchase. Appreciated his help and attention. Thank you Cap! Gary "Cap" Capper did a great job leading my Mom and I through a used car purchase. Appreciated his help and attention. Thank you Cap! More
by Sue
Employees Worked With
Gary "CAP" Capper
September 13, 2019
2020 Corolla is a Winner I have been going to Metro for 38 years, and there is a reason for that - knowledgeable sales staff, great deals and great products. I appreciate I have been going to Metro for 38 years, and there is a reason for that - knowledgeable sales staff, great deals and great products. I appreciate all the help from Anastasia in leasing my new vehicle. Her expertise and demeanor is outstanding. More
by Toyota Girl
Employees Worked With
September 12, 2019
Excellent experience Went in looking to trade up to a newer truck. Worked with Cap who helped me with the financing. Very pleasant to work with and did everything he could Went in looking to trade up to a newer truck. Worked with Cap who helped me with the financing. Very pleasant to work with and did everything he could to get me in a car. Excellent experience. More
by Nogdog07
September 12, 2019
exemplary as usual! Courteous, convenient, professional. That about sums it up. Oh and I got a chance to tell the Boss I liked his 50th Year Anniversary commercial Courteous, convenient, professional. That about sums it up. Oh and I got a chance to tell the Boss I liked his 50th Year Anniversary commercial More
by PLEVANS01
September 12, 2019
Top Shelf I appreciated all the work Cap did hunting down the 2017 Rav4 on my first visit and then closing the deal for it. He stayed in contact with me through I appreciated all the work Cap did hunting down the 2017 Rav4 on my first visit and then closing the deal for it. He stayed in contact with me through the whole process. More
by Rapidrobb
Employees Worked With
Gary "CAP" Capper
September 11, 2019
Fastest, easiest, experience Went to shop for a new truck with really no intention of coming home with one and wham in less then 2 hours I’m home with a new truck. By far the fast Went to shop for a new truck with really no intention of coming home with one and wham in less then 2 hours I’m home with a new truck. By far the fastest and easiest vehicle purchase/lease ever. I couldn’t be happier!!! I feel like an idiot but I can’t remember the gentleman that worked with me on the finance end but that might be because it went so fast. Chris was fantastic. Easy to talk to had a great no nonsense approach. More
by AG32
September 10, 2019
The Best Dealership Keeps Getting Better From the time I made the appointment at Metro, I was impressed. I called and made the appointment I wanted very quickly. When I arrived there were e From the time I made the appointment at Metro, I was impressed. I called and made the appointment I wanted very quickly. When I arrived there were employees waiting to begin to service my car. Joe Rogers inquired what the problems were and said they would be examined. After a little while Joe told me what the mechanic recommended and without adding any pressure, listened to what I had to say. Everything was repaired quickly and professionally. The Camry is running very smoothly. This is the service that I have come to expect at Metro. I just can't say enough about how helpful every employee is at Metro. Keep up the good work! More
by DADWILKS
September 10, 2019
Excellent service From the very first phone call to the end of our transaction several days later had nothing but helpful and wonderful people working for us. Absolutel From the very first phone call to the end of our transaction several days later had nothing but helpful and wonderful people working for us. Absolutely wonderful experience More
by DENISESHILDWACHTER
