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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
September 21, 2019
Great Service Very friendly and helpful. Understood my situation. Thank you. It was well worth my time . Looking forward to the service I get in the future Very friendly and helpful. Understood my situation. Thank you. It was well worth my time . Looking forward to the service I get in the future More
by Russ1230
Employees Worked With
September 20, 2019
second Toyota with Cap We have purchased our second Toyota with Gay 'Cap" Capper. He is a willing to help and explain everything. Bob the finance guy was more than pleasant We have purchased our second Toyota with Gay 'Cap" Capper. He is a willing to help and explain everything. Bob the finance guy was more than pleasant and helpful . Thanks for the making the experience "painless" More
by Missyr
September 19, 2019
Service after a year. Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealers Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealership that I would every go to. More
by Schmiti
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan
September 18, 2019
Great He is very kind. The car is worth it and it's what I really wanted while the price is reasonable. Really kind and helpful. He is very kind. The car is worth it and it's what I really wanted while the price is reasonable. Really kind and helpful. More
by Ke Chai
September 17, 2019
Good respectful I have been a returning customer due to good and respectful treatment. Their staff has a great diverse employees, who are friendly and helpful. They I have been a returning customer due to good and respectful treatment. Their staff has a great diverse employees, who are friendly and helpful. They are very loyal. More
by NNIKETA
September 17, 2019
Excellent Dealt with Metro Toyota for over 30 years. Just when you think you have seen it all, you get a WOW with salesman Chris Ollar. Dealt with Metro Toyota for over 30 years. Just when you think you have seen it all, you get a WOW with salesman Chris Ollar. More
by Dajsia
September 16, 2019
Great people from top to bottom. Recently purchased a 2019 Highlander from Metro. During the transaction I was introduced to Barry Greenfield, Chris Lombardo, Rick Zambrana, and my s Recently purchased a 2019 Highlander from Metro. During the transaction I was introduced to Barry Greenfield, Chris Lombardo, Rick Zambrana, and my sales specialist Ken Konopka. Great group of people...probably some of the best in the business. Barry gave me tour of the dealership, Chris and Ken provided guidance and insight throughout the purchase, and Rick did a great job with the paperwork. What a team! I would highly recommend these individuals and Metro Toyota to anyone looking to purchase a new Toyota. Richard Moodt More
by RICHARD MOODT
Employees Worked With
Other Employees :
RICK ZAMBRANA, Christopher Lombardo
September 15, 2019
A pleasant buying experience. I've been going to Metro Toyota for 6 years and always requested Gary Capper as my salesman. Always had a great buying experience and always got a goo I've been going to Metro Toyota for 6 years and always requested Gary Capper as my salesman. Always had a great buying experience and always got a good deal. I recommend Metro Toyota and Gary Capper if you are interested in purchasing a vehicle. More
by GARYPALAZZO65
Employees Worked With
Other Employees :
Dan Schneider, Gary "CAP" Capper, Jim Daley, Maggie Colan
September 15, 2019
Outstanding service We had a wonderful experience at Metro Toyota. The salesman “Cap” was very laid back, friendly and informative...and not the least bit pushy! The pape We had a wonderful experience at Metro Toyota. The salesman “Cap” was very laid back, friendly and informative...and not the least bit pushy! The paperwork was quick and easy, making the entire process an absolute pleasure. More
by FancyPants
September 15, 2019
Wait time Waiting an 1 hour and 20 minutes to get your tires rotated and fluids checked seems like a long time when you have an appointment. Waiting an 1 hour and 20 minutes to get your tires rotated and fluids checked seems like a long time when you have an appointment. More
by woodwardcharlie
Employees Worked With
Other Employees :
Gary "CAP" Capper, Edgar Arevalo, Brad Barbee, Billy Delancey, Mark Bella, Matt DeCapua, Katrina Brown
