
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,545 reviews
Excellent Service I received excellent service from Ramona, my sales associate, and a great deal on my Corolla XSE. I have always gone to Metro for service, even if I d I received excellent service from Ramona, my sales associate, and a great deal on my Corolla XSE. I have always gone to Metro for service, even if I did not lease my vehicle from them. If I continue to receive such great lease deals from them, I will not be going to any other dealership for a vehicle or service ever again! More
Ken made me want to work with Metro Toyota. Buying a car these days is a big and expensive endeavor. I initially thought I would lease a Camry but ultimately decided to buy. I did some homework Buying a car these days is a big and expensive endeavor. I initially thought I would lease a Camry but ultimately decided to buy. I did some homework and brought the information to Ken. He worked with me and got me a fair price that got the deal done. He also spent a lot of time explaining the process and the car. I felt confident when I left the dealership that I made the right decision. More
No hassle pleasant experience Purchasing our vehicle here was a no hassle pleasant experience! We got a fair deal, we left feeling confident with our purchase and Cap was great to Purchasing our vehicle here was a no hassle pleasant experience! We got a fair deal, we left feeling confident with our purchase and Cap was great to work with. There was no pressure and everyone, including the owner was friendly. More
A Pleasure From Start to Finish We had leased two cars in the past six years from Metro Toyota. We live in Indiana but have Cleveland family. Another family member had also leased ca We had leased two cars in the past six years from Metro Toyota. We live in Indiana but have Cleveland family. Another family member had also leased cars and had a great experience. This year, we wanted to purchase a new Highlander. I was a little nervous because our previous salesperson had retired and I wondered if we would again be treated so fairly and courteously. Gary Capper exceeded my expectations. He was unfailingly kind, funny and knowledgeable. I had done my research on pricing and know that we got a great deal. I highly recommend Gary and Metro Toyota. True professionals who treat their customers with respect. And sell superior vehicles. This is our fourth Highlander. Fantastic car and excellent winter handling. Thank you, Gary! Thank you, Rick, for your professionalism. More
perfect service really it was great service we were so happy it is very good dealer also the work paper it was easier i got my car in the same day really it was great service we were so happy it is very good dealer also the work paper it was easier i got my car in the same day More
The Best Car Buying Experience From the moment I inquired about the 2013 Scion tC I had seen online to getting handed the keys; my experience at Metro Toyota was fantastic. Chris Lo From the moment I inquired about the 2013 Scion tC I had seen online to getting handed the keys; my experience at Metro Toyota was fantastic. Chris Lombardo, Katrina Brown, and Jeremy McClish all worked together seamlessly to make my process as clear and straightforward as possible. If you are looking for a low-stress experience with helpful and courteous employees; Metro Toyota is for you! More
Great experience at Metro Toyota I was recommended to go to Metro Toyota by a good friend who said that they were great people to help me. My car was hit in the parking lot at work, I was recommended to go to Metro Toyota by a good friend who said that they were great people to help me. My car was hit in the parking lot at work, I was told that it was totaled. Now, I needed another car that I wasn’t ready to get. But I had to. I went there, to see what they had in used cars in my budget and they had a couple, but not what I was looking for. My sales person, Mr. Ken Konopka, said that they had a 2014 Toyota Avalon, a little over what I wanted to pay, but it sounded like what I wanted. They had just got the car as a trade and hadn’t gone through all their inspections. So about 1 1/2 week later, I picked up my new/used car and I love it!! Everyone that we dealt with was great and fun to work with. I would definitely recommend them to friends and would go back there, if I needed another car again. Go to Metro Toyota! More
Great experience buying a 2020 Toyota Corolla Metro Toyota was the first dealership I visited while shopping for a new car, and it was where I ended up buying a 2020 Toyota Corolla. The salesperso Metro Toyota was the first dealership I visited while shopping for a new car, and it was where I ended up buying a 2020 Toyota Corolla. The salesperson, Tony Overman, was very friendly, very knowledgeable, and very helpful. It was my first time buying a car, so I was being very careful and wanted to do as much research as possible. Tony and the rest of the staff understood that, and weren't aggressive. Tony made a great pitch for the Corolla, and then had the intuition to understand my needs as a customer -- and I appreciated that. I also had a positive experience with his manager, Barry Greenfield, and Craig Budziak in finance. All very straightforward people -- no games. More
Mike was great. Great experience. Our saleman Mike was great. I feel we got a nice 1 owner car for a fare price. I even discovered an online $300 coupon and that was Great experience. Our saleman Mike was great. I feel we got a nice 1 owner car for a fare price. I even discovered an online $300 coupon and that was honored. I recommand Metro Toyota More
No customer service for New customer The salesman service is good while purchasing the car but the finance service is very pathetic and no response despite of multiple follow up. No one c The salesman service is good while purchasing the car but the finance service is very pathetic and no response despite of multiple follow up. No one care about to listen even for return customer and they are losing the trust of the people now being a big and good dealer they should not do that and try to look into customer problem instead of running away from it. More