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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

September 29, 2019

Excellent Service I received excellent service from Ramona, my sales associate, and a great deal on my Corolla XSE. I have always gone to Metro for service, even if I d More

by teacher30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for Ramona and our Dealership! We appreciate your feedback!

September 26, 2019

Ken made me want to work with Metro Toyota. Buying a car these days is a big and expensive endeavor. I initially thought I would lease a Camry but ultimately decided to buy. I did some homework More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for Ken! We appreciate your feedback. Enjoy your new Camry!

September 26, 2019

No hassle pleasant experience Purchasing our vehicle here was a no hassle pleasant experience! We got a fair deal, we left feeling confident with our purchase and Cap was great to More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thanks, Kim! We appreciate your 5-star review for Cap and our Dealership!

September 25, 2019

A Pleasure From Start to Finish We had leased two cars in the past six years from Metro Toyota. We live in Indiana but have Cleveland family. Another family member had also leased ca More

by Father Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, RICK ZAMBRANA
Sep 25, 2019 -

Victory Toyota of Brook Park responded

Thank you for your amazing 5-star review for Cap, Rick, and our Dealership, We hope you are enjoying your new Highlander and as always thank you for being a part of our Metro family! You're the best!

September 25, 2019

perfect service really it was great service we were so happy it is very good dealer also the work paper it was easier i got my car in the same day More

by moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Sep 25, 2019 -

Victory Toyota of Brook Park responded

Thank you, Moe! We appreciate your kind words and 5-stars for our Dealership! You're the best!

September 25, 2019

The Best Car Buying Experience From the moment I inquired about the 2013 Scion tC I had seen online to getting handed the keys; my experience at Metro Toyota was fantastic. Chris Lo More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Katrina Brown
Sep 25, 2019 -

Victory Toyota of Brook Park responded

WOW! Thank you, James! We appreciate your awesome 5-star review! We hope you are enjoying your Scion and thank you again for choosing Metro Toyota!

September 22, 2019

Great experience at Metro Toyota I was recommended to go to Metro Toyota by a good friend who said that they were great people to help me. My car was hit in the parking lot at work, More

by Jackie C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak, Dan Schneider, Jeff Scharbach
Sep 25, 2019 -

Victory Toyota of Brook Park responded

WOW!!! Thank you, Jackie! We appreciate all of your Metro love! Thanks for taking the time to share your experience. We think you are awesome!

September 22, 2019

Great experience buying a 2020 Toyota Corolla Metro Toyota was the first dealership I visited while shopping for a new car, and it was where I ended up buying a 2020 Toyota Corolla. The salesperso More

by emac5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Sep 25, 2019 -

Victory Toyota of Brook Park responded

Thank you for your awesome review! We appreciate your kind words for Tony, Barry & Craig. Thank you for taking the time to share your experience and thank you for choosing Metro Toyota.

September 21, 2019

Mike was great. Great experience. Our saleman Mike was great. I feel we got a nice 1 owner car for a fare price. I even discovered an online $300 coupon and that was More

by Tom rook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Victory Toyota of Brook Park responded

Thank you, Tom! We appreciate your kind words for Mike and our Dealership! You're the best!

September 21, 2019

No customer service for New customer The salesman service is good while purchasing the car but the finance service is very pathetic and no response despite of multiple follow up. No one c More

by Harsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
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