
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Best car buying experience I've ever had I'd been looking for a used car to replace a car which is nearing the lease end. I decided on make and model. Metro had what I was looking for so I st I'd been looking for a used car to replace a car which is nearing the lease end. I decided on make and model. Metro had what I was looking for so I stopped in to check it out. I was met by Gary "Cap Capper. From the beginning he was honest and up front with everything. I was treat with the utmost respect. I feel I received the best deal on the car and repairs to the used car were done with out hesitation. I would highly recommend Gary and the entire dealership to all! More
Great! I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some of the same people. But the training of new staff is good because I leave with the feeling that I received quality service. More
Quick, effective, and thorough Excellent personel Suzi Loree and Billy (salesperson) Everything was done in a timely mannerand vehicle was prepared and ready. Whole process about 1 Excellent personel Suzi Loree and Billy (salesperson) Everything was done in a timely mannerand vehicle was prepared and ready. Whole process about 1 1/2 hours Great More
Very satisfied Unlike any car buying experience we ever had, credit to Sam and the whole organization. Well done! Made you feel like family. Highly recommend this d Unlike any car buying experience we ever had, credit to Sam and the whole organization. Well done! Made you feel like family. Highly recommend this dealership. More
Happy Very satisfying treatment and the best deal for sure, thanks for your help Ken, we'll be back, 😁 I'm so happy with my rav4 ?? Very satisfying treatment and the best deal for sure, thanks for your help Ken, we'll be back, 😁 I'm so happy with my rav4 ?? More
Amazing Staff! Jim and Barry were so helpful from the moment I walked through the doors and until I drove off with my new leased car! They founded me better deals an Jim and Barry were so helpful from the moment I walked through the doors and until I drove off with my new leased car! They founded me better deals and incentives than what I first walked in with and i couldn’t be happier! I would highly recommend Metro Toyota ! More
Awesome Service Ken was a great salesman - took the time to understand what I was looking for and didn't try to put me in something that wasn't what I wanted. He help Ken was a great salesman - took the time to understand what I was looking for and didn't try to put me in something that wasn't what I wanted. He helped find me a great option and would recommend him and this dealership! More
Great Dealership Very customer oriented. Not pushy. Very up front about everything. Leased my first Toyota in 2007. Just leased my fourth, would not go anywhere else. Very customer oriented. Not pushy. Very up front about everything. Leased my first Toyota in 2007. Just leased my fourth, would not go anywhere else. Great maintenance department. More
Great service and attention to detail I fought myself long and hard about buying a vehicle to replace my Honda Accord, but I needed third row seating. Buying a car is one of my least favo I fought myself long and hard about buying a vehicle to replace my Honda Accord, but I needed third row seating. Buying a car is one of my least favorite things to do, so it took me a little while to get to the point of actual purchase. Cap was patient with me and answered all my questions. My friend has purchased 5 vehicles from him, so his reputation preceded him and he did not disappoint. Most of the deal was done via text, and I stopped in Monday to complete the paperwork. It's been a very long time since I bought a used car, but I left the dealership feeling confident about my purchase and excited about my new ride! Cap spent plenty of time with me reviewing the features of my new car, and making sure I was comfortable behind the wheel before I left. I would recommend him and the dealership for their professionalism and excellent customer service. More
Painless Experience My wife and I had an excellent experience with Mark Bella. My wife's lease was coming up and we knew what we wanted and the price point we needed to b My wife and I had an excellent experience with Mark Bella. My wife's lease was coming up and we knew what we wanted and the price point we needed to be. I spoke to Mark over the phone, told him what we wanted and where we needed to be, and he made it happen. No pushy tactics to get into what we didn't want. Finance was great too. Our options were laid out in front of us and clearly explained. There was no push to force us into something we felt we didn't need. Over all I highly recommend Metro Toyota and Mark Bella. Thank you. More