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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

October 02, 2019

Best car buying experience I've ever had I'd been looking for a used car to replace a car which is nearing the lease end. I decided on make and model. Metro had what I was looking for so I st More

by vitacop0244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Oct 05, 2019 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for your awesome, 5-star review! We appreciate your feedback.

October 02, 2019

Great! I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some More

by deb.winston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your "great" review! We appreciate your kind words for our Service Department.

October 02, 2019

Quick, effective, and thorough Excellent personel Suzi Loree and Billy (salesperson) Everything was done in a timely mannerand vehicle was prepared and ready. Whole process about 1 More

by JAMESPETITTO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Delancey, Christopher Lombardo
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind review of our Dealership! We appreciate you taking the time to share your experience. Enjoy your new Toyota!

October 02, 2019

Very satisfied Unlike any car buying experience we ever had, credit to Sam and the whole organization. Well done! Made you feel like family. Highly recommend this d More

by NAKOMA166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for Sam and our Dealership! We appreciate your feedback and your 5-stars!

October 01, 2019

Happy Very satisfying treatment and the best deal for sure, thanks for your help Ken, we'll be back, 😁 I'm so happy with my rav4 ?? More

by VERITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your awesome review! We appreciate you sharing your experience and we hope you are enjoying your new Toyota.

October 01, 2019

Amazing Staff! Jim and Barry were so helpful from the moment I walked through the doors and until I drove off with my new leased car! They founded me better deals an More

by Nathalie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you, Natalie G. We appreciate your "amazing staff" review... and all those stars! Jim & Barry are always great to work with and we are delighted you think so too. We hope you are enjoying your new Toyota!

October 01, 2019

Awesome Service Ken was a great salesman - took the time to understand what I was looking for and didn't try to put me in something that wasn't what I wanted. He help More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for Ken! We appreciate you sharing your experience. Thanks for choosing Metro Toyota.

October 01, 2019

Great Dealership Very customer oriented. Not pushy. Very up front about everything. Leased my first Toyota in 2007. Just leased my fourth, would not go anywhere else. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Byrne
Oct 05, 2019 -

Victory Toyota of Brook Park responded

WOW! You're making us blush!!! Thank you so much for such an amazing review... and those 5-stars! Enjoy your new Toyota!

September 30, 2019

Great service and attention to detail I fought myself long and hard about buying a vehicle to replace my Honda Accord, but I needed third row seating. Buying a car is one of my least favo More

by Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your amazing, 5-star review for Cap and our Dealership! We appreciate you taking the time to share your experience. Thanks again for choosing Metro Toyota and we hope you are enjoying your new ride!!! You're the best!

September 30, 2019

Painless Experience My wife and I had an excellent experience with Mark Bella. My wife's lease was coming up and we knew what we wanted and the price point we needed to b More

by JoeParas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bella
Oct 05, 2019 -

Victory Toyota of Brook Park responded

Thank you for your outstanding, 5-star review! We appreciate you taking the time to share your New Car Sales experience. Enjoy your new Toyota!

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