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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
October 21, 2019
Expensive oil change I had an oil changed scheduled but started taking to Sam. I still had 6 months left it on my lease but i was able to leave with a new vehicle!! I had an oil changed scheduled but started taking to Sam. I still had 6 months left it on my lease but i was able to leave with a new vehicle!! More
by M.ALVADO
Verified Customer
October 18, 2019
Metro Toyota service department is top notch Very good overall experience. Not too long,reasonable cost and nice customer waiting area. Service rep explained everything that was done very well an Very good overall experience. Not too long,reasonable cost and nice customer waiting area. Service rep explained everything that was done very well and answered all my questions. More
by RAYRIB
Employees Worked With
Maggie Colan
October 18, 2019
Two Thumbs Up! This was my second scheduled maintenance visit. Easy scheduling online. Welcomed to the service area by the staff. Checked in immediately. Comfort This was my second scheduled maintenance visit. Easy scheduling online. Welcomed to the service area by the staff. Checked in immediately. Comfortable waiting area: coffee and snack provided. Clear explanation of results of the service. Service covered -- no charge. What's not to like? More
by gmatejka
Employees Worked With
Natalie Sweeney
October 17, 2019
Happy I’m very Happy I came to Toyota Katrina brown is very friendly and she is very professional, I can’t complain they handled me the right way and there I’m very Happy I came to Toyota Katrina brown is very friendly and she is very professional, I can’t complain they handled me the right way and there ain’t not even one complaint I could say...and can’t forget about Craig Budziak he was an amazing person also very professional at what he does... thank you so much!! More
by PABON.ISABEL31
Employees Worked With
Craig Budziak, Katrina Brown
October 16, 2019
Oil Change and tire rotation completed in under 1.25 hours. Service team is very efficient and if you use coupons you can have prices comparable to non-deale and tire rotation completed in under 1.25 hours. Service team is very efficient and if you use coupons you can have prices comparable to non-dealerships. More
by gtbias
Employees Worked With
Maggie Colan
October 16, 2019
Purchase of a 2019 Toyota Highlander XLE This is the second new Toyota that I have purchased from Metro Toyota because I have always been treated fairly during the purchase experience as well This is the second new Toyota that I have purchased from Metro Toyota because I have always been treated fairly during the purchase experience as well as when I have had my vehicle in for service. More
by JSTILLA
October 15, 2019
SuperEdgar, Superdeal, Superfrendly! SuperEdgar really Supereasy to talk and Superfriendly. I wanted to buy a car and not to waste my time driving from one dealership to another one, and SuperEdgar really Supereasy to talk and Superfriendly. I wanted to buy a car and not to waste my time driving from one dealership to another one, and finally I found the best sales ever! Very satisfied, thanks for everything SuperEdgar, thanks SuperToyota! More
by Saimirlilaj88
Employees Worked With
Edgar Arevalo, RICK ZAMBRANA
October 15, 2019
service Unfortunately the service department could not resolve my issue. The problem lies with poor technology on Toyota's part. I phone works perfectly in m Unfortunately the service department could not resolve my issue. The problem lies with poor technology on Toyota's part. I phone works perfectly in my husbands 2019 Tundra- pretty strange it does not work in a Highlander. More
by hopehopeml
October 15, 2019
Excellent Experience I came for new tires but was updated about status of rear breaks. All service done in timely fashion. My customer service rep Maggie was great--prof I came for new tires but was updated about status of rear breaks. All service done in timely fashion. My customer service rep Maggie was great--professional with a personal touch! More
by CATHERINE.MONNIN@YAHOO.COM
Employees Worked With
Maggie Colan
October 15, 2019
Bill Delancey was great Metro Toyota of brookpark has always been great. I have been with them for years. Billy was great to work with, found me the car I wanted and fast. He Metro Toyota of brookpark has always been great. I have been with them for years. Billy was great to work with, found me the car I wanted and fast. He was very prompt with everything. I loved having a chance to work with him. Definately listens to what his clients want. Love my new RAV4. I will definately refer my friends to Billy. More
by Hmiller2476
Employees Worked With
Billy Delancey
