Victory Toyota of Brook Park

Toyota They were very helpful and preformed all maintenance on my vehicle well and on time. I will return to this dealership for all my service needs.. They were very helpful and preformed all maintenance on my vehicle well and on time. I will return to this dealership for all my service needs.. More

Customer service with a family feel. I worked with a salesman by the name of Tony Overman. I had been there 2 days before to begin looking st vehicles. The last thing I wanted to do was b I worked with a salesman by the name of Tony Overman. I had been there 2 days before to begin looking st vehicles. The last thing I wanted to do was buy a new car, but after 240k on my 04 camry....My luck had run out. I walked in and expected to be bombarded. I was not, in fact quite the opposite. It was a very mellow start without any pressure. By the end of the test drive I was ready to do some thinking. Tony did not try to hard sell me, or keep me there. I told him I'd be back if I was buying. He shook my hand, gave me a card, and sent me on my way. I returned 2 days later to make the purchase. To which we had the pleasure of working with Tony, and the owner Barry. I cannot say enough what that meant to me , and my family. I am in sales myself, and to have a laid back process letting me make the decisions with noone trying to hard sell me. A breath of fresh air....Also guiding me in the right direction without pushing me one way or another. I knew the car I wanted. We got it done quickly, effectively, and I got what I wanted. They are family owned and operated, and the staff truly tries to get to know you. I come from an old school family, and the impression metro toyota made is everlasting. I cannot thank Tony, Barry, and their staff enough. My family will be returning to metro in the future. More

Pleasure to work with! Barry, Chad, Ken and Rick were wonderful to work with and made my experience effortless! I would highly recommend Metro Toyota for your next vehicle p Barry, Chad, Ken and Rick were wonderful to work with and made my experience effortless! I would highly recommend Metro Toyota for your next vehicle purchase! More

Horrible team of service providers. Oil change was not done to vehicle speciation. 3 days after service was performed road side assistance was required for a dead battery. One month aft Oil change was not done to vehicle speciation. 3 days after service was performed road side assistance was required for a dead battery. One month after oil change service, car warning light came on due to low oil. Wrong oil used and was not filled to vehicle speciation. Service Manager arrogance and lack of empathy was ridiculous. More

Great Experience We bought a Certified Used 2016 RAV4 Hybrid last week and the service was great. Cap, our personable salesman, accommodated our requests as we test d We bought a Certified Used 2016 RAV4 Hybrid last week and the service was great. Cap, our personable salesman, accommodated our requests as we test drove several vehicles. Metro Toyota was considerate when we wanted to take one of the cars to our mechanic. A very trustworthy business! More

Great Experience Very focused on serving the customer. They listen well, explain all options. They are proactive but not pushy.They took a lot of time to explain all f Very focused on serving the customer. They listen well, explain all options. They are proactive but not pushy.They took a lot of time to explain all features of vehicle I ultimately leased More

Perfect from start to finish Metro Toyota started by making sure I knew exactly what needed to be done and more importantly what did NOT need to be done. They diagnosed a problem Metro Toyota started by making sure I knew exactly what needed to be done and more importantly what did NOT need to be done. They diagnosed a problem that my local garage missed. They saved me money and completed the work quickly. My car is driving so much better than it has for a long time!! I would recommend them highly. More

Highly recommend! I bought a Certified Used car from Metro Toyota, even though I live almost 2 hours away. I found the exact car I wanted on their website, and they ga I bought a Certified Used car from Metro Toyota, even though I live almost 2 hours away. I found the exact car I wanted on their website, and they gave me a good price on it. I didn't realize it at the time, but it's the same dealership where my husband bought his used Tacoma 8 years ago. They sold him a good vehicle back then, so I felt like I was in good hands this time. I mostly spoke with Darlene on the phone, and she was always very willing to help and answered all of our questions very thoroughly. Our salesperson was Ryan. He has a great personality and took care of the purchase of the car very efficiently and smoothly. This was probably the least painful car-buying experience I've ever had! More

I wanted A truck A truck Not a big truck they’re smaller truck for my wife who has a horse just something big enough to put all her horse stuff in the back and put a c A truck Not a big truck they’re smaller truck for my wife who has a horse just something big enough to put all her horse stuff in the back and put a cover on it I love the Toyota Tacoma and it’s so much fun to ride and drive I couldn’t ask for more thank you More

leased a new car I really like the efficiency of dealing with Metro Toyota. It does not take a whole day to take care of business. Most dealerships take much too long I really like the efficiency of dealing with Metro Toyota. It does not take a whole day to take care of business. Most dealerships take much too long to finalize the sale.. More