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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
October 31, 2019
Fixed it right the first time. They will repair it right the first time. But it would be nice to have a repair recommendation without having to pay for it. For example, it cost $10 They will repair it right the first time. But it would be nice to have a repair recommendation without having to pay for it. For example, it cost $100 bucks to tell me what's wrong with the car then another 500 to fix it. How about fix it for $500 and not charge the $100 to tell me. More
by SAMER_SALEM
Verified Customer
October 31, 2019
Awesome Ken salesman definitely made sure all was in order! Ken found car in my price range and the overall experience excellent! Glad I chose Metro Toyota. Ken was highly recommended by friend. Very pleased. Ken found car in my price range and the overall experience excellent! Glad I chose Metro Toyota. Ken was highly recommended by friend. Very pleased. More
by FMB4
Employees Worked With
October 30, 2019
Excellent Service again Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the last 11 years has us spoiled More
by dchamrick2
Employees Worked With
October 30, 2019
The employees at Metro Toyota were extremely respectful, attentive, and helpful throughout my whole car buying experience. They explained everything to me and answered all of my questions with great detail. attentive, and helpful throughout my whole car buying experience. They explained everything to me and answered all of my questions with great detail. Their service is above and beyond. More
by Gilbertbrend46
October 29, 2019
Great place to visit and have work done Service department is the best Maggie: I always work with her because she gets me what needs to be doneWould recommend your dealership to anybody Service department is the best Maggie: I always work with her because she gets me what needs to be doneWould recommend your dealership to anybody More
by JBIERMAN1
Employees Worked With
Maggie Colan
October 29, 2019
Very easy and friendly Ramona is one of the nicest salespersons. Made it easy and Chad worked with the number so I could get the car I wanted.. Ramona went out of her way t Ramona is one of the nicest salespersons. Made it easy and Chad worked with the number so I could get the car I wanted.. Ramona went out of her way to make sure I knew everything about the new features.. Overall a great experience . Really love the dealership. Been with them a long time. More
by CLIFFPRAHST
October 29, 2019
Ken is the Best Ken made the transaction simple, transparent, and was able to get the numbers we were looking for. Couldn't have asked for a better experience. Thanks Ken made the transaction simple, transparent, and was able to get the numbers we were looking for. Couldn't have asked for a better experience. Thanks Ken! More
by AK
Employees Worked With
October 28, 2019
He is nice person and explain what Imy car need to be done. My car is very good check up and I told him that I am deaf cuz I am deaf. he said no plm. I was happy that everything is good shape. My car is very good check up and I told him that I am deaf cuz I am deaf. he said no plm. I was happy that everything is good shape. More
by VAC0304
Employees Worked With
October 28, 2019
An absolute pleasure This is the second vehicle ai have purchased from metro Toyota. Ken was was very friendly and gelpful. He answered our all of our questions and went a This is the second vehicle ai have purchased from metro Toyota. Ken was was very friendly and gelpful. He answered our all of our questions and went above and beyond the expectations of any sales associate I've ever encountered. The whole experience was easy and stress free and you've made a customer for life. My girlfriend will probably buy her next car her. More
by smsnyder23
October 25, 2019
Excellent experience The whole experience was great. A lot of stress going into it and they made it a very painless and easy experience! Chris Ollar was welcoming and very The whole experience was great. A lot of stress going into it and they made it a very painless and easy experience! Chris Ollar was welcoming and very easy to work with! Would recommend him to anyone looking for a car at Metro Toyota! More
by Madams622
