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Victory Toyota of Brook Park
Brook Park, OH
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,546 reviews
November 04, 2019
Toyota Purchase Our experience in purchasing a new vehicle was great Our Salesmen Ken was great very patient and knowledgeable never pressured us very clear in exp Our experience in purchasing a new vehicle was great Our Salesmen Ken was great very patient and knowledgeable never pressured us very clear in explaining details of car and purchase.Will definitely be recommending Metro Toyota to Friends and Family.PS Barry was very Friendly and Helpful. More
by WILLIE WYNN
Verified Customer
November 04, 2019
Vehicle checkup I drive a Toyota Highlander. Your service department has always been professional Easy in and out. Very efficient. Only regret that the ca I drive a Toyota Highlander. Your service department has always been professional Easy in and out. Very efficient. Only regret that the car wash was not working!! More
by MTHMCG
Employees Worked With
Maggie Colan, Sarah Byrne
November 04, 2019
New tires and alignment I have owned my Sienna for a little over a year; I have had all of the service work done at this dealership. Every time that I had to bring the miniv I have owned my Sienna for a little over a year; I have had all of the service work done at this dealership. Every time that I had to bring the minivan in for service my experience has been great. I have never had a problem with any of the work. They get you in and out as fast as possible. Every one of the employees that I have dealt with have been very professional and very knowledgeable. More
by ricweb71
Employees Worked With
Did not notice anyone’s name.
November 03, 2019
Satisfying My salesperson Ramona helped me with the purchase of my 2020 Toyota Corolla. She was able to get my payments to where I wanted them. Ramona was very p My salesperson Ramona helped me with the purchase of my 2020 Toyota Corolla. She was able to get my payments to where I wanted them. Ramona was very patient with me and did not pressure me. She also went through all of the new features on my new car and told me if I ever had any more questions I could come back and she would help me. Ramona is a very kind and compassionate person. She is a great sales person and I would choose her again when I trade in my car. More
by SANDY.PEDLEY
November 02, 2019
Professionaly Done Metro Toyota is on the ball. I was notified that they were interested in my vehicle which I had previously purchased there. If I came in they would do Metro Toyota is on the ball. I was notified that they were interested in my vehicle which I had previously purchased there. If I came in they would do a quick appraisal and I could either leave or check out their offer with no strings. Long story short, I did my homework and they were spot on with my numbers and we were able to make a deal. I am once again satisfied w/Metro and the people that work there. Their internet and sales teams (even finance) to the employees that prepped my new vehicle made the purchase relatively stress free. More
by lilydlab
Employees Worked With
Other Employees :
Craig Budziak
November 02, 2019
Great dealership As a “first timer” purchasing a car from a dealership I was a bit apprehensive! My closest friends and coworkers highly recommended Metro Toyota. This As a “first timer” purchasing a car from a dealership I was a bit apprehensive! My closest friends and coworkers highly recommended Metro Toyota. This was my first and last stop! Mike was very helpful, thorough, and patient with my questions throughout the process. Great experience, super happy with my Camry! More
by Sa-Ra bee
Employees Worked With
November 02, 2019
My new car experience Cap was very patient with us while we were deciding on our new vehicle. I had a 2007 Toyota Camry that I loved. We were in an accident that totaled my Cap was very patient with us while we were deciding on our new vehicle. I had a 2007 Toyota Camry that I loved. We were in an accident that totaled my car. I knew I wanted another Toyota, but this time a Rav4. I had a hard time deciding on which one I wanted. There was a large selection of certified used vehicles there. I drove three vehicles before my husband and I decided on one. Cap never became upset with us. It took at least four hours for me to decide on my purchase. He remained very pleasant throughout the entire process. He was very knowledgeable with the different features on each vehicle. I was very nervous about buying a new vehicle and he calmed my fears and answered all my questions. I would recommend him to all my friends. Karen Meadwell More
by karen meadwell
Employees Worked With
Other Employees :
Gary "CAP" Capper, Darlene Lambert
November 01, 2019
Great experience Very happy with my new car lease. Friendly personal service. No high pressure sales staff. Wasn’t planning on closing a deal when I came in, but was a Very happy with my new car lease. Friendly personal service. No high pressure sales staff. Wasn’t planning on closing a deal when I came in, but was able to negotiate a great price. Would highly recommend Ken. More
by jsmith1608
November 01, 2019
Great buying experience I have leased 4 cars from Metro Toyota and each transaction was easy and efficient. Robert Saponari is a class act and is extremely helpful with no p I have leased 4 cars from Metro Toyota and each transaction was easy and efficient. Robert Saponari is a class act and is extremely helpful with no pressure felt. He truly cares about his customers. More
by Phil
Employees Worked With
Robert Saponari
November 01, 2019
Friendly service! Chris was friendly and willing to give you the best deal ! Working with Chris was a pleasure because there was never any pressure to buy! I am a very Chris was friendly and willing to give you the best deal ! Working with Chris was a pleasure because there was never any pressure to buy! I am a very happy customer ! More
by LUCIDEKA
