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Victory Toyota of Brook Park
Brook Park, OH
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,546 reviews
November 09, 2019
My team! Since the passing of my husband, this was the first big decision I’ve done without him by my side. So this was very scary for me. “My team” , Chris,Ma Since the passing of my husband, this was the first big decision I’ve done without him by my side. So this was very scary for me. “My team” , Chris,Mark and Craig Budziak were heaven sent! What a phenomenal group of guys you got there! From picking the car and the color, to being so understanding on the price I needed, to explaining all the gizmos and gadgets in my car. Thank you thank you thank you for making my experience so much easier and less scary! More
by D.RYAN131
Verified CustomerEmployees Worked With
Mark Bella, Christopher Lombardo
November 08, 2019
I love metro Toyota, best location awesome customer service, very helpful people. I purchase more than 8 cars from metro Toyota, I Was a little upset with them in 2017, when I trade my Toyota RAV4 and service, very helpful people. I purchase more than 8 cars from metro Toyota, I Was a little upset with them in 2017, when I trade my Toyota RAV4 and get 2017 Highlander, I installed Remote starts on my RAV4 out my pocket, and we had a deal to install ReMote starts on Highlander, but they never did. Mr Chad is a best person I ever met in my life Very helpful. I pay $300+ to install Remote Starts on my RAV4, Still hoping to get called from metro Toyota to have installed Remote starts on my Highlander. More
by Tek Dhimal
November 08, 2019
Service I have used Metro Toyota for years and will continue to use them. They have always been courteous and fitted me in whenever I needed service. I have used Metro Toyota for years and will continue to use them. They have always been courteous and fitted me in whenever I needed service. More
by CCZAPLICKI3
Employees Worked With
Other Employees :
Edgar Arevalo, Maggie Colan, Sarah Byrne
November 08, 2019
Gary Capper was pleasant, helpful and thorough. Jeremy waited patiently until I went to Chase bank to have a cashier's check prepared. He also had to correct the spelling of my name and reprint eve Jeremy waited patiently until I went to Chase bank to have a cashier's check prepared. He also had to correct the spelling of my name and reprint everything. More
by Gary
Employees Worked With
Gary "CAP" Capper
November 07, 2019
Another good experience It’s what I’ve grown to expect from Metro Toyota. All work was done correctly and within the promised time. Every employe I I interacted with was prof It’s what I’ve grown to expect from Metro Toyota. All work was done correctly and within the promised time. Every employe I I interacted with was professional and friendly. More
by Frank
Employees Worked With
November 06, 2019
Amazing from start to finish.Got a great deal on the Amazing from start to finish. Got a great deal on the RAV4. They treated my wife and I so well. They answered all of our questions and taught us ev Amazing from start to finish. Got a great deal on the RAV4. They treated my wife and I so well. They answered all of our questions and taught us every detail about the vehicle. No hurrying, just great attention to detail! More
by EBERKO3
November 06, 2019
Very efficient Took out Highlander in to have the entertainment/navigation system checked because it kept freezing.up and rebooting. Service was covered through the Took out Highlander in to have the entertainment/navigation system checked because it kept freezing.up and rebooting. Service was covered through the extended warranty we had purchased. Service tech installed a software updated. Process took about 30 minutes. More
by JSDETROW
Employees Worked With
Maggie Colan
November 06, 2019
Great Service Bought a new Toyota Tundra and was able to do everything in about one hour. Everyone was friendly, helpful and easy to work with. A nice experience i Bought a new Toyota Tundra and was able to do everything in about one hour. Everyone was friendly, helpful and easy to work with. A nice experience in buying a new vehicle. More
by dean
November 06, 2019
Best place to buy a new Toyota. Robert, my salesman was helpful and knowledgeable. I would recommend this dealership to my friends and family. Metro Toyota is a great place to deal with. helpful and knowledgeable. I would recommend this dealership to my friends and family. Metro Toyota is a great place to deal with. More
by Ginak
Employees Worked With
Robert Saponari, RICK ZAMBRANA
November 05, 2019
Great Everyone was very friendly the service was great the waiting area is nice coffee is good very clean there they have snacks in the morning Everyone was very friendly the service was great the waiting area is nice coffee is good very clean there they have snacks in the morning More
by donikkagonzales
Employees Worked With
