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Victory Toyota of Brook Park
Brook Park, OH
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,548 reviews
December 01, 2019
great Timely, professional, courteous Appreciate scheduling, washing car when finished is a great bonus. Hope to get same exceptional service for the life Timely, professional, courteous Appreciate scheduling, washing car when finished is a great bonus. Hope to get same exceptional service for the life of the car. More
by BERNARDNYPAVER
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
December 01, 2019
Not a priority Set up. Meeting to lease a new car. The salesman talked to other consumers in the middle of my transaction. Had to wait almost 3 hours to get my new c Set up. Meeting to lease a new car. The salesman talked to other consumers in the middle of my transaction. Had to wait almost 3 hours to get my new car even though the price and exact car had already been confirmed. More
by PTE12
Employees Worked With
November 29, 2019
Routine Maintenance Scheduling was easy. I was promptly and courteously taken care of. The work was satisfactory. The work was done promptly. Any of my concerns were Scheduling was easy. I was promptly and courteously taken care of. The work was satisfactory. The work was done promptly. Any of my concerns were addressed. More
by saw1176
Employees Worked With
November 28, 2019
Camry-2020 Both salesmen were professional. They explained everything to me and accommodated my needs. The front desk secretary J was outstanding. She made sure Both salesmen were professional. They explained everything to me and accommodated my needs. The front desk secretary J was outstanding. She made sure to connect me with the right people. More
by PreferNotToSay
November 28, 2019
Outstanding Honestly, I couldn't ask for more. The process was all straightforward, simple and the employees were helpful with any questions including on the func Honestly, I couldn't ask for more. The process was all straightforward, simple and the employees were helpful with any questions including on the functions of the car. All did their job well. I also appreciate that the credit application wasn't a long process. On top of that, the price was quite fair too. More
by DRENNAN_IAN
November 27, 2019
Repeated customer All of my car buying experiences with this deal had been wonderful. I’d recommend this dealership to anyone for service and buying cars. P All of my car buying experiences with this deal had been wonderful. I’d recommend this dealership to anyone for service and buying cars. P More
by Pl168
Employees Worked With
November 27, 2019
Ken and the owner were amazing! Ken and Barry were great to work with! That were very patient and Ken was really knowledgeable about my new Rav4. I can't wait to send my friends and Ken and Barry were great to work with! That were very patient and Ken was really knowledgeable about my new Rav4. I can't wait to send my friends and family to them! More
by sscott15
November 26, 2019
Easy stress free process Cap was amazing. Showed me exactly what I asked for and I left with a new car less in than 2 hours after arriving Thank you Cap was amazing. Showed me exactly what I asked for and I left with a new car less in than 2 hours after arriving Thank you More
by MARYJANEFERRIS59
November 26, 2019
Great prompt and knowledgeable. Service assistant was very friendly. Lounge was very clean and well stocked and comfortable. show room was very clean and prompt and knowledgeable. Service assistant was very friendly. Lounge was very clean and well stocked and comfortable. show room was very clean and sales people were very friendly. More
by MEL6
Employees Worked With
Marty Schneider
November 25, 2019
2020 Corolla SE purchase Wow! From my initial email contact with Suzi to the final sale with Billy Metro Toyota has been awesome!. My last car was purchased from Metro in 2005 Wow! From my initial email contact with Suzi to the final sale with Billy Metro Toyota has been awesome!. My last car was purchased from Metro in 2005 also a Corolla sport that you all helped me take such good care of it lasted 15 years and 259,400 + miles. I can’t wait for the adventures Toyota takes me on this time! More
by msdianajones
