Victory Toyota of Brook Park

Great dealership. Just bought our second truck there this year. Would not go anywhere else. Just bought our second truck there this year. Would not go anywhere else. More

Anastasia Kaluszyk was extremely helpful. I believe she went out of her way to accommodate and meet all of my needs. My initial encounter with her up to the time I drove off the lot with m I believe she went out of her way to accommodate and meet all of my needs. My initial encounter with her up to the time I drove off the lot with my car - she was right there helping me assisting me and just over all making my purchase go as smoothly as possible. More

I stopped into Metro to see a few certified used RAV4s. This would be my second time buying a used Rav from him. He was very friendly, professional, and efficient, as was the dealership as a whole. I th This would be my second time buying a used Rav from him. He was very friendly, professional, and efficient, as was the dealership as a whole. I think those traits just run in the Toyota family. He offered all three vehicles for me to test-drive. Once I made my decision that deal was done in short order and I drove my new (used) Rav off the lot the same day. More

The door sensor was on while test drive the vehicle, instead of replacing it they tried to fix it and now it's working intermittently and I have the inconvenience of taking back for service. Also I revi instead of replacing it they tried to fix it and now it's working intermittently and I have the inconvenience of taking back for service. Also I reviewed the mechanic inspection report where they check off the brakes where good, ther not now the pads need to be replace, To me it feels like safety is not a high priority. More

This dealership treated me great! Aaron Andrews was my salesman. He did an outstanding job for me. I had to travel over 21/2 hrs. and out of state to get to the dealership and he had Aaron Andrews was my salesman. He did an outstanding job for me. I had to travel over 21/2 hrs. and out of state to get to the dealership and he had to be my eyes and take pictures and go over the car. He always returned my calls promptly. The car was just how he described it. He made a difficult situation easy. Dawn in finance was great also. She was very polite and wasn’t pushy. She gave me a good deal on an extended Toyota Certified Warranty. I even called my local Toyota Dealer and made sure. They said “she is giving you a DEAL”! I would recommend this dealership to anyone that wants to buy a Toyota. Just wished they were around me! More

Anastasia has been actively helping me to find the perfect car for over a year. She’s been very patient with all of my pickiness and has been great about communicating realistic expectations to me. perfect car for over a year. She’s been very patient with all of my pickiness and has been great about communicating realistic expectations to me. More

Metro Toyota's crew feels to be genuinely interested and invested in the customer experience. Ryan, Justin, Jeremy, and Chris were all remarkably sincere. I travel all over the US for work but regardless of invested in the customer experience. Ryan, Justin, Jeremy, and Chris were all remarkably sincere. I travel all over the US for work but regardless of location I'll look to give these guys a call before anyone else. I traveled 4 hours from Cincinnati to Cleveland several times alone for my most recent trade-in and the experience here made the travel easily justifiable. More

car is great. I wish you told us the right rear axel was cracked and leaking. I wish you told us the right rear axel was cracked and leaking. More

I cannot rate Christopher. I don't believe I have met him. There is little good or bad I can say about Metro Toyota. We ordered a RAV4 in August 2022 and accepted a similar I don't believe I have met him. There is little good or bad I can say about Metro Toyota. We ordered a RAV4 in August 2022 and accepted a similar RAV4 in June 2023. There were conversations in between, but there nothing either Metro or I could do to eliminate or shorten the time frame. I have no idea how long we would have had to waited to get the configuration we ordered. More

Fantastic job by Metro Toyota and their staff they listen to your needs and treat their customers very fairly. Would highly recommend them!!! to your needs and treat their customers very fairly. Would highly recommend them!!! More