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Victory Toyota of Brook Park
Brook Park, OH
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,532 reviews
June 28, 2023
Ken was very helpful, especially with getting our phones connected via the Toyota app to Apple Car Play, etc. connected via the Toyota app to Apple Car Play, etc. More
by gmauers
Employees Worked With
June 28, 2023
The buying process was great. Aaron was great. The car however is not that great. I understand that it is a used car, however, it doesn’t seem to have been inspected very well bei Aaron was great. The car however is not that great. I understand that it is a used car, however, it doesn’t seem to have been inspected very well being being put up for sale. Right when we got the car it started making a loud crunching noise noise in the front passenger break area every time we would break. Aaron was gray and let us take it in to be looked at. The mechanics said that there was nothing wrong and they just make loud noises like that and the only way it would go away was if the break was replaced. They said there was enough life on them that they didn’t need replacing. Later that week, my car began to drive loudly as if the catalytic converter was missing. We took it in and the pipe connecting to the converter rusted out and was disconnected. We were told to take it to another place to get it fixed, which we did and Toyota covered the cost of the repair. However this week, my car has started making a loud noise again and we suspect that there is a rusted out hole in another part of the car’s exhaust system. We feel like at this point, there is no point in reaching out because we probably wouldn’t get any assistance this time around. It is just disappointing that we have had this car just under a month and it seems that one thing after another has been happening. I understand that people spend a lot mor money on cars there, however, $10k (especially when paying in cash) is a lot of money to drop on a car that has had something come up almost weekly. I have a 3 star review because I am not the happiest with the car, but Aaron has been great through the whole process. More
by MCLENHERR
Verified CustomerJune 28, 2023
Very clean and organized environment. Very professional, knowledgeable, and patient employees. Loyal after my second new vehicle. Wouldn’t go anywhere else. Very professional, knowledgeable, and patient employees. Loyal after my second new vehicle. Wouldn’t go anywhere else. More
by Scott
June 28, 2023
Buying a new car is never easy, but the Metro team made it seamless. Anastasia took extra time to make sure we were comfortable with our new Camry. She is a first class sales person! it seamless. Anastasia took extra time to make sure we were comfortable with our new Camry. She is a first class sales person! More
by joannbowen
June 28, 2023
I have been leasing and buying cars from Metro Toyota for the past ten years.Chris Ollar is a great guy and his knowledge of the car business vast.Everyone from the finance people to the service personnel ar the past ten years.Chris Ollar is a great guy and his knowledge of the car business vast.Everyone from the finance people to the service personnel are exemplary.There no reason to go anywhere else! More
by ernsttuch
June 27, 2023
Ken is a very nice person, his service is very good, although I have a little language communication problem with him, but he will try to make me understand. although I have a little language communication problem with him, but he will try to make me understand. More
by Jt
Employees Worked With
June 27, 2023
The aim to please, pain free, no hassles or fast talking. Great crew to deal with. Great crew to deal with. More
by leovi
Employees Worked With
Other Employees :
Christopher Lombardo
June 26, 2023
Metro Toyota continues to be the easiest, most reliable place to go when purchasing a car. We have purchased 5 Toyotas from them and will continue to go back. Very professional and fair pricing. Our salesp place to go when purchasing a car. We have purchased 5 Toyotas from them and will continue to go back. Very professional and fair pricing. Our salesperson Ken Konopka is highly recommended as he is friendly, professional, and works with integrity. If you’re looking for a Toyota, this is the place to be! More
by Camrylover
June 25, 2023
Ken was great love the dealership and appreciate everything they did to help me follow through with the purchase. Will definitely be purchasing any cars i get in the future at metro toyota! everything they did to help me follow through with the purchase. Will definitely be purchasing any cars i get in the future at metro toyota! More
by KDJ
Employees Worked With
Other Employees :
Dan Schneider
June 25, 2023
They are all about your business that's what I like about them I like that in them thank you them I like that in them thank you More
by RICHIERICH
Employees Worked With
