Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,546 reviews
July 16, 2023
Great service. Aaron and Ryan were very attentive and patient. Love the car and would definitely purchase from Metro Toyota again. Aaron and Ryan were very attentive and patient. Love the car and would definitely purchase from Metro Toyota again. More
by PETER_TABOR
Verified CustomerEmployees Worked With
Other Employees :
Guy who drive the car out from the showroom, went with me on the test drive. He was great, very knowledgeable.
July 15, 2023
Great experience, would absolutely recommend Metro Toyota and their great staff (honest & geniune). Tony, Chris, Ken were just outstanding, and zero games. Go talk to these folks..., so easy and only upset I and their great staff (honest & geniune). Tony, Chris, Ken were just outstanding, and zero games. Go talk to these folks..., so easy and only upset I didn't buy from them years ago. Highly recomend!! More
by amfink19
July 14, 2023
I like Metro Toyota. I bought my previous 3 vehicles there since 1997, and have always been pleased with the dealership, sales people, and the service garage. Sam wa I bought my previous 3 vehicles there since 1997, and have always been pleased with the dealership, sales people, and the service garage. Sam was very helpful throughout the process, a very kind and courteous person and knowledgeable. More
by david.dicillo
July 14, 2023
Very nice people. My experience was first class. My salesman, Michael was a pleasure to work with. My experience was first class. My salesman, Michael was a pleasure to work with. More
by RROFFEY
Employees Worked With
July 14, 2023
i found that they were very good to deal with. the whole thing was easier than i expected. i was very pleased with them. thank you. the whole thing was easier than i expected. i was very pleased with them. thank you. More
by drzonneville
Employees Worked With
July 13, 2023
They were friendly and good but did not know how to redeem college grad discount. redeem college grad discount. More
by EHSANRAEE
July 13, 2023
Chris and the entire team were professional and efficient. Made the process quick, easy and painless. efficient. Made the process quick, easy and painless. More
by danschilke
Employees Worked With
July 12, 2023
Nice and professional people to dial with. No hidden fees. Pretty straight forward. Thank you No hidden fees. Pretty straight forward. Thank you More
by uladcialitsa
Employees Worked With
July 12, 2023
Went beyond and above to help me with the RAV4 purchase. I was without a car so they did everything to have it done that day! I was without a car so they did everything to have it done that day! More
by PVANBELL2
July 12, 2023
Nice, clean dealership with a great team of employees. I didn’t mind waiting for a car, I was in absolutely no rush. It actually worked to my advantage because the car that I ended up with is much nicer I didn’t mind waiting for a car, I was in absolutely no rush. It actually worked to my advantage because the car that I ended up with is much nicer than what I had originally had on my wishlist. However, it would be nice if more hybrid cars were allocated to this dealership and you could pick exactly what you wanted. More
by Amber K
