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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,532 reviews

July 22, 2023

Quick process with a fair trade on my car. Patient and not pushy. Good communication throughout. More

by Ben.yost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Victory Toyota of Brook Park responded

Ben, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

July 22, 2023

Sam was great. No pressure sales. Process was quick and easy. Thanks, I will be back! More

by ericwalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Victory Toyota of Brook Park responded

Eric, On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Please let Sam know if there is anything we can do to help you!

July 21, 2023

The sales personnel were professional and worked diligently to provide us with the best buying experience possible. They were kind, helpful and very courteous. I am glad I chose Metro Toyota and def More

by MH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

July 21, 2023

Thank you so much for working with me to get me into my wonderful new Grand Highlander. Anastasia was so helpful from the beginning. She knew what we were looking for and understood what was most important More

by Jbatsos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Anastasia works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

July 21, 2023

Chris Ollar is a great asset to your dealership. Always very pleasant and knowledgeable. Thank you. More

by WCPAYETTE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2023

Brandon was very helpful, courteous and took all the time needed to answer all of our questions. Chad did everything he could to make our experience easy and smooth. I would recommend Metro Toyota to others. More

by KFHARRIS260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

July 20, 2023

Edgar did a great job doing his job! love the car i got from him. i recommend him. More

by rey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Rey We agree Edgar is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

July 20, 2023

The best, nice person. ...he helped me get my new Toyota crown . Recommend to eveyone More

by cmqb1964
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Carmen, We're happy to hear that you felt comfortable doing business here, Edgar is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

July 20, 2023

edgar is so amazing ! i love my new car , im glad we met him today More

by rey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Rey, Thank you for leaving Edgar this positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your new vehicle, and we wish you the safest of travels until we meet again!

July 19, 2023

Very bad, no deal anymore with metro Toyota dealer! !! Very high interest… thanks you open my eyes… More

by CHET150681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 22, 2023 -

Victory Toyota of Brook Park responded

Chet, We're sorry that you feel the way you do. You should be excited about your purchase. Please let me know if there is something I can help you with, 216-898-2902 Chad, Customer Service Manager

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