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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,532 reviews

July 27, 2023

Metro has a friendly staff that is helpful and understanding. No high-pressure sales tactics. More

by marytrunzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Brandon will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

July 27, 2023

First call to Metro I talked with Suzi. What a pleasure! Then I was referred to Sam. Very attentive and helpful all throughout the process of the car purchase. Suzi gave me options that More

by kfoltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 27, 2023

Excellent service I recommend it The treatment is super easy and fast and respectful all on time More

by aileeneyluisfernandez
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

July 27, 2023

Muy Eficiente y Exelente servicio los recomiendo por tan excelente dealer pasen por el dealer More

by xavieryluisfernandez
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Cumplir y superar sus expectativas es siempre una prioridad principal en Metro Toyota. ¡Nos alegra saber que hicimos que su experiencia de compra fuera un éxito y todo el equipo aquí le desea felices viajes en el camino por delante!

Aug 01, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 27, 2023

Metro has a friendly staff. Chris was very honest and forthcoming. Found a really nice used car that I am very happy with. I would recommend Metro to anyone looking for a new More

by LODRTHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Your recommendation of Chris and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

July 27, 2023

I had a good experience with all of the salesmen. They were all patient, helpful and great at explaining everything. More

by marytrunzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Hello Mary, thank you for your kind review. We are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

July 27, 2023

Anastasia is the best car sales lady ever. She didn’t rush me purchasing a vehicle. It was almost closing time and she cared to stayed to close our deal. At the end she took the time helping m More

by Kosta6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Kosta, We agree Anastasia is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

July 27, 2023

This dealer is the best then the others I went too. Would recommend anyone wants a Toyota to go at Metro More

by Kosta6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Kosta, Thank you for the business. We are happy to hear that you had a 5 star experience. Anastasia will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

July 26, 2023

Metro corrected an error that they had no obligation to fix but did it willingly at no expense to me More

by CASEYKLOSOWSKI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Victory Toyota of Brook Park responded

Casey, Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

July 26, 2023

The sales people them at metro tayota is very helpful and nice very nice to talk to I must say I can recommend any one at metro tayota u guys have a blessed day More

by SUNINA3842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Jul 26, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

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