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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,532 reviews

July 30, 2023

Your price was too high and you wanted to charge $1500 to a buyer of my car that Iwanted to trade in More

by cheryl.chabek
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ken Konopka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Victory Toyota of Brook Park responded

Cheryl, ' Thank for getting intouch with us. We are always looking to improve, could you give me a call so we can review what happened? Chad Higgins Customer Service Manager 216-898-2902

July 30, 2023

Ramona is very kind, caring, thoughtful, and very knowledgeable! She's the best! A 1 service! More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Lisa, Thank you for the business, It wonderful to hear that you were treated so well. Ramona works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

July 30, 2023

Ramona is awesome! She is very knowledgeable about the vehicles. She was efficient, kind, caring, thoughtful, smart, and funny. 👍 More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

James, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 29, 2023

Ken konopka was awesome, I highly recommend and the metro Toyota to anyone. Thank you for everything. More

by jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Jacob, Thank you for leaving Kenthis positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your new vehicle, and we wish you the safest of travels until we meet again!

July 29, 2023

I was very pleased with Ken,and happy with the truck. I,m sure the truck will serve me well for a long time. More

by jongoldberg66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Jon, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

July 29, 2023

Metro Toyota is efficiently run and honest. Our salesman was personable and spent time with us. Trying to get a specific model was frustrating but ultimately achievable. We have purchased and l More

by jogella1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Ken know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

July 29, 2023

Great Dealership, great staff. Always clean and professional. I've now leased two cars from Metro Toyota, and I'll continue to go there in the future! They know how to take good ca More

by anthony@bigcreekmassotherapy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

July 29, 2023

Great Dealership, great staff. Always clean and professional. I've now leased two cars from Metro Toyota, and I'll continue to go there in the future! They know how to take good ca More

by anthony@bigcreekmassotherapy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Anthony, On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Please let Ken know if there is anything we can do to help you.

July 28, 2023

So very happy to have my new corolla cross! It's been a long journey, but it was worth the wait. More

by Elquin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Elquin, Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Jim to give you a hand!

July 28, 2023

We have always trusted Chris and Metro Toyota to treat us fairly and provide us with the best price available. Everything is always explained completely. We have leased our cars from Chris and Metro for ov More

by vidalia917
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Victory Toyota of Brook Park responded

Vidalia, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Chris will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

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