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Victory Toyota of Brook Park
Brook Park, OH
7,532 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,532 reviews
August 02, 2023
Ryan, Justin and Ken were all extra helpful guiding me through the purchase process. I really appreciated the thoughtfulness they exhibited in helping me find the right car MUCH quicker than initially exp through the purchase process. I really appreciated the thoughtfulness they exhibited in helping me find the right car MUCH quicker than initially expected. They were also very responsive and respectful - can't recommend this team enough. Also, if you are reading this at the dinner table - Hi Mrs. Schneider. LOL. More
by Tanner
August 02, 2023
The entire buying experience was enjoyable no high pressure selling. I knew what I wanted and was treated to a few changes I didn’t know about to make my purchase even better. Ramona was great. I woul pressure selling. I knew what I wanted and was treated to a few changes I didn’t know about to make my purchase even better. Ramona was great. I would recommend her to anyone in the future. The emails I have received after the purchase has increased my feelings of making the correct decision. Overall a five star experience and we will be back when our next purchase is delivered. Looking forward to that time also More
by mattbook
August 02, 2023
This is my go to Toyota dealer because everything is 10/10 here. Service, customer service and prices. They don’t overcharge you like others do, which is why I purchased my 4Runner TRD pro because there 10/10 here. Service, customer service and prices. They don’t overcharge you like others do, which is why I purchased my 4Runner TRD pro because there was no markup, no xx like other dealers do. Anastasia Kaluzsyk was my salesperson and she was very helpful and professional through the whole process, so thank you so much for that. I highly recommend Metro Toyota, and can’t wait for my next purchase. More
by ALI
Employees Worked With
August 02, 2023
Tony Overman was very very helpful. He did a great job. I really liked the way that he helped me understand and learn my new car and took the time to help me make choices. I also really He did a great job. I really liked the way that he helped me understand and learn my new car and took the time to help me make choices. I also really appreciate Ryan who helped me with my Toyota loan and warranty’s he was very helpful and allowed me to take time to make the decisions that were right for me More
by yrb1982
August 01, 2023
Everyone was very helpful and honest. Anastasia worked with us every step of the way. A total professional. Anastasia worked with us every step of the way. A total professional. More
by retsof0
Employees Worked With
August 01, 2023
This is the third car I have leased from Metro Toyota. Tony is a great salesman! With the shortage of crossovers available (because I didn't want a truck!), he kept me informed all the way from order day Tony is a great salesman! With the shortage of crossovers available (because I didn't want a truck!), he kept me informed all the way from order day until delivery day months later! I will return at the end of my lease and weigh my options. Financing was effortless also. I think it was the quickest I have gotten out of a dealership ever! Thank you, Metro Toyota! More
by JMOMMAD
August 01, 2023
Very easy, stress free process. Conan was very helpful as well. Dan S. Also helped the process Conan was very helpful as well. Dan S. Also helped the process More
by sueller506
August 01, 2023
Customer service was incredible and the process in purchasing my car was quick and easy. It only took a few days to finalize paperwork and pull out of the lot in a killer ride. purchasing my car was quick and easy. It only took a few days to finalize paperwork and pull out of the lot in a killer ride. More
by Big E
July 31, 2023
I like Sam he explained a lot to us. Went over details about my new car which was a lot. Thank you Sam. had some not so good experiences with Metro Toyota previously on other matters. Th Went over details about my new car which was a lot. Thank you Sam. had some not so good experiences with Metro Toyota previously on other matters. The only reason I but my car at metro Toyota was because of Sam & how he explained everything. I don’t have much more to add More
by MIJ63DE
Verified CustomerJuly 31, 2023
Friendly staff, happy with my vehicle purchase. Some members of the staff are dismissive, don’t want to explain dealer fees, and try to seem like they know more than they actually do, but overall a Some members of the staff are dismissive, don’t want to explain dealer fees, and try to seem like they know more than they actually do, but overall a pleasant buying experience. More
by reviewer
Employees Worked With
Edgar Arevalo, Christopher Lombardo
