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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,544 reviews

September 02, 2023

Love my Metro Toyota team! Best service and that is why I have been coming back since the early 90s! More

by RYON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

September 02, 2023

Always a great experience working with Jim,Barry and Dawn! I love my new Rav4 More

by Anniet0120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Victory Toyota of Brook Park responded

Anniet, Thank you for the review! Your kind words made our day. We are so glad to hear that Jim, Barry and Dawn could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

September 01, 2023

Our entire family has been going to this location for a very long time. Never disappointed with service or car. And we highly recommend our sales person Sam Ibrahim to anyone who’s searching for the car! More

by zanv
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

Victory Toyota of Brook Park responded

Zanv, Your recommendation of Samand the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

September 01, 2023

Ken did a great job finding me a new car what I like thanks ken More

by joel.babilonia2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Victory Toyota of Brook Park responded

Joel, Thank you for the business. We are happy to hear that you had a 5 star experience. Ken will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

September 01, 2023

Great buying experience. Everyone went out of their way to make sure my questions were answered and I was happy with my purchase. By far the best Toyota dealership around! More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

Victory Toyota of Brook Park responded

Matt, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

September 01, 2023

Nice, honest Dealership. Wish they had an East side of Cleveland dealership. Waiting for product was long but not this dealerships fault. I would buy again from them and reco More

by PM2887
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team here at Metro Toyota could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Please let us know if we can help!

September 01, 2023

The whole experience was very informative and well lead. All questions were answered and had a positive experience More

by GJ.FREELANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 09, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

September 01, 2023

We were treated very well. Appreciate the professionalism. You may want to have your finance people stay until close. Our only complaint is how long we had to wait for Dawn bec More

by MEGMFOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo, Christopher Lombardo
Sep 09, 2023 -

Victory Toyota of Brook Park responded

Thank you for the input. We always work hard to improve. We're happy that you got the vehicle that you wanted and appreciate your patience while we finalized your paperwork. Please let us know if there is something else we can help with. The Metro Toyota customer care team

August 31, 2023

Ken was wonderful! Helpful for every stage of the process and super patient in explaining how everything on our new vehicle worked! More

by Amanda Jo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

Victory Toyota of Brook Park responded

Amanda, Thank you for the business. We are happy to hear that you had a 5 star experience. Ken will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

August 31, 2023

Communicative, reliable, knowledgeable, go above and beyond for their customers, transparent, honest and respectful. Truly, the best car buying experience! More

by lucyfranjic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 02, 2023 -

Victory Toyota of Brook Park responded

Lucy, thank you so much for the kind words! We're glad to hear that Ken and our entire team at Metro Toyota provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your business. We wish you many safe and happy miles down the road!

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