Victory Toyota of Brook Park

Excellent Certified Used selection Great service from Excellent Certified Used selection Great service from Mike Ferrett whom I had dealings with in the past. He knows what I like. Dan Schneider helped Excellent Certified Used selection Great service from Mike Ferrett whom I had dealings with in the past. He knows what I like. Dan Schneider helped as well. More

Cap was great to work with. We drove 2 hours to purchase a car there. He made the process very easy and we were able to close our transaction quickly. a car there. He made the process very easy and we were able to close our transaction quickly. More

We purchased a used 2020 Toyota Yaris from Metro Toyota in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody the in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody there was working as a team and helped us in one way or another throughout the buying process it was Gary Capper, “Cap,” that made our experience flawless. We arrived 10 minutes before they opened and Cap was waiting for us. He allowed us to test-drive the car and explained all the key features often accented with humor. Once we committed to the sale Cap steered us through the buying process, first by taking us to the financing department. Metro Toyota’s interest rate came in a few points better than our credit union and we settled on a good monthly payment for a 36 month loan. After financing Cap made sure the car was cleaned and topped off with fuel for our trip back to Pittsburgh. At no time did we feel any pressure from Cap. He never hurried us and allowed us time to discuss a few things in private and answered all the questions we posed. His depth of knowledge about all aspects of the automobile and purchasing process is without equal. If you are in the market for a used car (or a new vehicle) give Metro Toyota a try. But most importantly, ask for Gary Capper. Cap won’t steer you wrong! More

La ubicacion del dealer es asesible la atencion q me da La ubicacion del dealer es asesible la atencion q me da Edgar es excelente en el area de servicio para mi Toyota tambien es buena y el area de estar La ubicacion del dealer es asesible la atencion q me da Edgar es excelente en el area de servicio para mi Toyota tambien es buena y el area de estar es comoda More

I had a wonderful experience with Chris Ollar. Very helpful and honest salesman. I appreciate the great service from everyone at Toyota Metro. Thank you, Manal helpful and honest salesman. I appreciate the great service from everyone at Toyota Metro. Thank you, Manal More

This is my second purchase at Metro and I couldn't be more excited about my new car. After being in a pretty bad accident, the insurance company totaled my car giving me two days to purchase a new one an more excited about my new car. After being in a pretty bad accident, the insurance company totaled my car giving me two days to purchase a new one and return the rental. Worried I would be stuck buying something I really didn't want, my sales rep reassured me I had time. Placing me in one of their rentals, at a minimal cost was exactly what I needed to relax and shop for the car I wanted. Jim Greenfield located my car on the first day. A day later he located a second one closer to home. Five days later I was in my new Toyota Corolla XSE 2021, the exact one I wanted with my choice of accessories installed and ready at the time of delivery. After 10 hours of work, I arrived at Metro and my car was ready. A total of 2 1/2 hours tops and I was on my way home. Most of that time was mine to learn and enjoy the comforts of my new car. A 1/2 hour, tops, in the finance office. Maybe a little longer because Craig, with a C, had everything I asked for ready to go. Impressive service, all around. Can't say enough great things so you are just going to have to take my word for it and experience it for yourself. More

Very friendly and inviting dealership. Ken was very knowledgable and we felt very comfortable asking questions. Glad we chose Metro for our new truck. Awesome service! knowledgable and we felt very comfortable asking questions. Glad we chose Metro for our new truck. Awesome service! More

This was our second purchase from Metro and we are thrilled with our new Venza. Anastasia was excellent to work with, she didn’t pressure us and was nothing but professional. When you walk into Met thrilled with our new Venza. Anastasia was excellent to work with, she didn’t pressure us and was nothing but professional. When you walk into Metro it doesn’t feel like the old car dealer. They leave you alone but are there if needed. Highly recommend More

Great experience so far! Nothing to say but good things. Chris Ollar and the finance department made it easy! Found the truck I wanted in the exact make, model, terms, and price! Chris Ollar and the finance department made it easy! Found the truck I wanted in the exact make, model, terms, and price! More

Great service with very nice people and are more then willing to help with a professional matter of way that keeps the costumers satisfied. I would say is a great experience for anyone willing to help with a professional matter of way that keeps the costumers satisfied. I would say is a great experience for anyone More