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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

February 22, 2021

Took care of my brother all the way great work edgar hope you can get more customers like is to come buy a car from you More

by zeke17.ef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

February 22, 2021

I had a very good experience - worked with Chris Ollar to get a new Camry - just what I wanted! I’ve worked with Chris in the past and always have a very good working experience with him and his knowledge More

by betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in! - Metro Toyota Customer Care Team

February 22, 2021

Gary Capper and team did a wonderful job finding my new to me used car! He was very patient with me as I debated between two vehicles. Ultimately I chose the more expensive one and they were able to get my More

by kwynbontrager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Mar 02, 2021 -

Victory Toyota of Brook Park responded

BOOM! We love hearing this. Thank you and enjoy your new ride! - Metro Toyota Customer Care Team

February 22, 2021

Very friendly and smooth process. I feel very comfortable using Ramona. She always makes me feel secure and respects all my decisions. I wouldn’t trade her for anyone else! More

by cwalker111689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and have a great day. - Metro Toyota Customer Care Team

February 22, 2021

Ken & Chad were awesome as always! Took less than a week to find the car I was looking for and they beat my lowest price! Awesome jobs guys, keep up the great job and you know where to send them cookies Ch More

by Wizzard4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Victory Toyota of Brook Park responded

THANK YOU! We appreciate your kind words and great review. Welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

February 22, 2021

SuperEdgar was the best I tried 3 cars and the last one was the car I wanted got my baby back thank u so much More

by brandyrios297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and enjoy your new ride! - Metro Toyota Customer Care Team

February 22, 2021

Edgar and his team are amazing with sales and customer service one of the best I've ever been at car dealership definitely recommended to anyone More

by jesusrios20132014
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Mar 02, 2021 -

Victory Toyota of Brook Park responded

We love hearing this! Thank you and enjoy your new ride! - Metro Toyota Customer Care Team

February 22, 2021

Terry Jelleson was extremely helpful especially with the situation I had. Metro Toyota's staff was extremely nice and they made buying a vehicle easy and fun! More

by Cspade23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Terry and our team loved working with you, enjoy your new ride! - Metro Toyota Customer Care Team

February 22, 2021

Metro was very accommodating and worked with my family to get us exactly what we needed. The customer service rep at the front desk was sweet to our children when we were waiting to do paperwork. She gave More

by JB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and welcome to the Metro Toyota Family! - Metro Toyota Customer Care Team

February 21, 2021

2021 Tacoma. $970 to install tonneau cover that Toyota 2021 Tacoma. $970 to install tonneau cover that Toyota retails for $730. Can't release latches due to recent spinal fusion surgery. Won't allow More

by HalG
Recommend Dealer
No
Employees Worked With
Tony Overman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Higgens
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Hello Hal, Thank you for bringing this to your attention. We strive make every customer happy and would like to dicuss this. Please reach out to our Sales Manager, Chad Higgins at 216-267-7000 ext 109. Thank you. - Metro Toyota Customer Care Team

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