Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,545 reviews

February 23, 2021

I bought a 2021 Venza. It was easy to work with Ken and Chad, did not feel pressured. They were both knowledgeable about the vehicle and gave me all the time and personal attention to make me and my wife c More

by User-d995123de1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Victory Toyota of Brook Park responded

It was great meeting you and look forward to a long relationship! Let us know if there is anything we can do for you!

February 23, 2021

Excellent working with Robert, Chad in the sales Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days. More

by jkeserich
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

February 23, 2021

I went in knowing the car I wanted and the staff worked with me to make sure that it was ready to go for a decent price. More

by Ahehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

BOOM! This is the exact situation we strive for all customers to have. Thank you! - Metro Toyota Customer Care Team

February 23, 2021

Just recently bought a 2021 RAV4 Hybrid. This is my second purchase from Metro, having purchased a used vehicle in 2019. Chris Ollar helped me through the purchase and limited my time in the dealership More

by Mansell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Victory Toyota of Brook Park responded

AWESOME! Thank you for stopping in again and enjoy your new ride! - Metro Toyota Customer Care Team

February 22, 2021

We had a very pleasant time at Metro Toyata. We felt very comfortable during the whole purchasing process. Everyone took the time and effort to make the best opportunity to make the deal More

by gunitconstruction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for sharing your thoughts and have a great day! - Metro Toyota Customer Care Team

February 22, 2021

Mr. Robert Saponari was my salesman this past Saturday 2/20/2021 at Metro Toyota in Cleveland. He was extremely helpful in advising me about my options as I was moving from one lease into another. I wou More

by hotwhizzle
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Feb 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review. Our whole team loved working with you and come back any time! - Metro Toyota Customer Care Team

February 22, 2021

I’ve been a metro customer since 1986.Always has been a I’ve been a metro customer since 1986. Always has been a pleasant experience. My last two purchases have been thru Robert Saponari, he has always be More

by Ebar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Sarah Byrne, Craig Budziak
Mar 02, 2021 -

Victory Toyota of Brook Park responded

TALK ABOUT LOYALTY! Thank you for sharing your kind words and your business over the years, it means the world to us. - Metro Toyota Customer Care Team

February 22, 2021

CAP was excellent! He made the process of helping me find what I wanted so easy. Test driving was a breeze and he explained the Toyota Certified Program so well. Everyone at Metro Toyota is wonderful - I had More

by cschwab489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business!! Enjoy your "almost" new car! - Metro Toyota Customer Care Team

February 22, 2021

They did a great job helping us leave with a good vehicle that is in nice condition! Great customer service! Would definitely recommend him to others. More

by ebisaelf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Mar 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

February 22, 2021

The best of the best got what we wanted and happy with all of his help and hard work!!!!! For sure will send people I know More

by naielynieves58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Mar 02, 2021 -

Victory Toyota of Brook Park responded

YAY! You are the best! Have a great day. - Metro Toyota Customer Care Team

...
379
...