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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

March 08, 2021

This dealer did and excellent job getting my car ready for a test drive. The whole team was very knowledgeable and we'll trained. Excellent work. More

by F_OMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Mar 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

March 08, 2021

Tony is the absolute best! Kind and friendly service, listened to our needs and knocked it out of the park. He has us locked in for the next lease in 3 years! HIGHLY recommended! More

by SStoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Victory Toyota of Brook Park responded

WE AGREE! Tony is an amazing salesman but an even better human. Thank you for stopping in and your awesome review. - Metro Toyota Customer Care Team

March 08, 2021

I don’t do surveys - I had an excellent experience PERIOD - it would have been outstanding if i didn’t have to do 25 words - Lease is missing so this is useless! That’s why surveys SUCK! More

by RESNICK4496
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christopher Lombardo, Craig Budziak
Mar 11, 2021 -

Victory Toyota of Brook Park responded

Thank you for your 25 words and your awesome review! - Metro Toyota Customer Care Team

March 06, 2021

Sam is great and really takes the time to explain everything in detail. We have worked with him a few times for our purchases. Chad also helped us tremendously! More

by Amberbiddlecomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Victory Toyota of Brook Park responded

We appreciate your business and kind words. Come back any time and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

March 06, 2021

Dealing with Chris Ollar is like dealing with a family member. It was an easy relaxed transaction. He explained every thing I needed to know about my new vehicle. More

by sandrakisilewicz61
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Victory Toyota of Brook Park responded

WOW! This is exactly the type of experience we strive every customer to have. We appreciate your business and kind words! - Metro Toyota Customer Care Team

March 06, 2021

Gary "Cap" was Amazing!!!! He was so nice and helpful. He didn't make me feel rushed or like I had to make a choice right then. I felt like he was a Friend not a sales men. More

by MelissaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Mar 08, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review! - Metro Toyota Customer Care Team

March 06, 2021

My Son and I met with Chris Ollar. Chris listened to our My Son and I met with Chris Ollar. Chris listened to our needs and was very direct when it came to figuring out a price that was acceptable to both s More

by sue tucker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and your business! Chris loved working with you and we look forward to the next time! - Metro Toyota Customer Care Team

March 06, 2021

Staff was friendly and ready to work on my car when I arrived. Work was completed quickly. Information was shared about what was needed. Waiting area was clean and had ample opportunity to remain sociall More

by Camry owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Victory Toyota of Brook Park responded

We love hearing this, thank you. Have a great day! - Metro Toyota Customer Care Team

March 06, 2021

Love this dealership in and out quick and price is always good. Will be back in the future. Keep up the great work. Keep the coupons coming More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Victory Toyota of Brook Park responded

Thank you and see you next time! - Metro Toyota Customer Care Team

March 06, 2021

Hoy estuve en metro toyota me antendio superEgdar. Trato muy amable, rapido el proceso lo recomiendo al 100% la mejor experencia y trato que he tenido. More

by hdarlene86
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Mar 08, 2021 -

Victory Toyota of Brook Park responded

Bienvenid@ a la Familia de Metro Toyota. Muchas Gracias! Edgar es el Superheroe!

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