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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,546 reviews

March 14, 2021

After not having a car for so long I was really dreading the experience of purchasing one, but the folks at Metro Toyota made the process easy and painless. I felt very well taken care of by Tony Overman an More

by jpastrana
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 16, 2021 -

Victory Toyota of Brook Park responded

We pride ourselves on this exact experience. Thank you for sharing your thoughts and enjoy your new ride! - Metro Toyota Customer Care Team

March 13, 2021

Brandon was awesome to work with and I am very happy that I got my deal done with him. He was genuine, relatable, and had my best interest in mind. He listened to what I wanted, was knowledgeable about the More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and enjoy your new ride! - Metro Toyota Customer Care Team

March 13, 2021

Best experience ever every was fast customer service was great price was at my liking I got the car I wanted!!! Everything great my first new car More

by khilacox81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Victory Toyota of Brook Park responded

We love hearing this! Thank you for stopping in and enjoy your new ride. - Metro Toyota Customer Care Team

March 13, 2021

The whole car buying experience at Metro was beyond easy and fantastic.Romona was a pleasure to work with and extremely knowledgeable about her cars. More

by skm2519
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and enjoy your new ride! - Metro Toyota Customer Care Team

March 13, 2021

Salesman was very professional took his time explaining everything ken konopka will recommend friendly place thanks again thank you for your help thanks again thanks again More

by Jaredndad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for your business and kind words. Our team loved working with you and enjoy your new ride. - Metro Toyota Customer Care Team

March 12, 2021

The process took longer than Expected but Anastasia went above and beyond my expectations. She did her best to keep on top of the process and help me achieve my goal. She was nice, considerate and kept it r More

by CRENRIQUE09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Mar 12, 2021 -

Victory Toyota of Brook Park responded

We love hearing this! Thank you for the 5 stars across the board. Have a great weekend! - Metro Toyota Customer Care Team

March 12, 2021

Había escuchado de este dealership por la meta 87.7 y decidí venir a comprar mi primer carro. Gracias a la ayuda de Edgar me lo lleve. More

by reycisneroscabrera07
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Bienvenid@ a la Familia de Metro Toyota. Muchas Gracias! Edgar es el Superheroe!

March 12, 2021

This dealership is top notch! Everyone is so friendly and helpful!! Ramona was very responsive, friendly and patient. She answered all my questions. Craig in finance was very thorough in explaining th More

by boxerakclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words! Enjoy your new ride. - Metro Toyota Customer Care Team

March 12, 2021

Pleasant experience amid the covid pandemic. Masks and all safety precautions were used. Everything was to my satisfaction. Courteous and patient at all times. Definitely recommend. More

by Muraskevics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for recognizing our efforts to make it as safe as possible. We appreciate your kind words and business! See you next time. - Metro Toyota Customer Care Team

March 12, 2021

I’ve leased two cars through this dealership and just bought my own car! Great service, very helpful, and kind. I would recommend to them to anyone! More

by Mkljun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Mar 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for coming back and your kind words! Enjoy your new ride. - Metro Toyota Customer Care Team

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