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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,546 reviews

March 17, 2021

Best experience I’ve ever had at a dealer ken konopka the sales man was very professional and got the deal done no problem I’m very happy More

by Buckey Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Victory Toyota of Brook Park responded

This is music to our ears! Thank you for stopping in and your awesome review. - Metro Toyota Customer Care Team

March 17, 2021

Ken was very helpful and nice. He was a little distracted as they were short staffed the wait was a little long but worth it More

by philly06hotguy26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and have a great day! - Metro Toyota Customer Care Team

March 17, 2021

Ken is Great!! He is very knowledgeable and customer service friendly. He answered all of our questions. My husband uses a cane and Ken was very patient with him. Everyone that we had to interact with More

by Lindab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie and Haley customer service desk , Dan Schneider
Mar 22, 2021 -

Victory Toyota of Brook Park responded

We agree! Thank you for stopping in and your kind words. Come back any time and have a great day! - Metro Toyota Customer Care Team

March 17, 2021

Phenomenal service!!! Jim and the Team are great people. Couldn’t ask for better service and a better Team to assist. Would recommend them to anyone looking for a new vehicle. More

by Colincunningham35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words! Come back any time. - Metro Toyota Customer Care Team

March 17, 2021

Very pleasant experienced and friendly.. this is my second Toyota camera from metro Toyota . I was very dealer provided the help to drop my old car. More

by mushtaq1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping up and your kind words! Enjoy your new ride. - Metro Toyota Customer Care Team

March 16, 2021

Great customer service! Very helpful staff! Thanks for working with us and getting us the best deal! We definitely will return to do business! Thank you! More

by Liz Caraballo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for the 5 stars across the board! We love seeing this, thank you. Have a great week! - Metro Toyota Customer Care Team

March 16, 2021

Everyone was very friendly and helpful. They even checked something additional when I called in after dropping off my car. I will definitely return and refer my friends.. More

by Asrbrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review! 5 stars across the board! - Metro Toyota Customer Care Team

March 16, 2021

Always efficient and professional. Charges are higher than mom/pop repair shops, but willing to pay for genuine Toyota parts and trained technicians. Wish discount offers would be offered/disclosed at ch More

by RALPH.RALPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Mar 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for sharing your experience and your business! - Metro Toyota Customer Care Team

March 16, 2021

Leasing a new toyota could not have been any easier, Robert is best!! When I showed up for our appt, he had already had a few cars sitting out front for me to choose from, I picked one, and shortly was More

by POPPYMRAZEK
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Christopher Lombardo
Mar 17, 2021 -

Victory Toyota of Brook Park responded

BOOM! What an amazing review and process. Thank you for sharing and enjoy your new ride! - Metro Toyota Customer Care Team

March 16, 2021

Service is always great there never have and issue they make sure we know what there going to do and it doenst take long at all More

by DJHARRIS8891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in! - Metro Toyota Customer Care Team

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