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Victory Toyota of Brook Park
Brook Park, OH
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,531 reviews
September 27, 2023
Smooth transaction. Delivered as promised. No problems or surprises. I would recommend this dealership to other potential buyers Delivered as promised. No problems or surprises. I would recommend this dealership to other potential buyers More
by JEFFTHOMPSON0422
Verified Customer
September 27, 2023
Metro toyota is the best dealership, I have ever dealt with. I recommend this dealership to anyone looking for a vehicle. with. I recommend this dealership to anyone looking for a vehicle. More
by JAKEW83
September 26, 2023
Ken was extremely professional. He was honest about my monthly rate. He was transparent about everything. He was honest about my monthly rate. He was transparent about everything. More
by maslightnyc
September 26, 2023
Mike English Ferrett was great. Aside from coming in on his day off to help me, he was laid back and extremely knowledgeable about the Toyota product line, and specifically the Taco Aside from coming in on his day off to help me, he was laid back and extremely knowledgeable about the Toyota product line, and specifically the Tacoma product and what it offers and can be personalized. As for the rest of the staff, the new car manager came out of his way to offer pizza, and product knowledge of new cars and trucks. The owner spent time talking business and socializing to make me feel part of the Metro Toyota family. Then what about Bob? Bob is the finance guy that not only knew his products, but utlized his personality to make spending money like it was an easy good thing. A total great experience top to bottom. More
by mpiii
September 26, 2023
Very friendly service. Ken kept track of our order angst me the car I wanted Ken kept track of our order angst me the car I wanted More
by chuckhazel
Employees Worked With
September 26, 2023
Mr. Ken Konopka is not only a "Product Specialist," he is also a charismatic salesman whose body language communicates honesty and care to his customers; and he is a diligent worker who seems to be tirelessl also a charismatic salesman whose body language communicates honesty and care to his customers; and he is a diligent worker who seems to be tirelessly working with his customers. I guess, he enjoys his work; he is a salesman superstar! Thank you Ken for your service and remain blessed!! Nzekwe Malachy. More
by moiintegrity
September 25, 2023
Great customer service, very helpful and informative. Chris the salesman and Chris the sales manager we’re great with finding what I was looking for. Chris the salesman and Chris the sales manager we’re great with finding what I was looking for. More
by MARELLA.2015
September 24, 2023
Had all my questions answered. Paperwork explained that need signatures. Dealership room very clean. This is second time working with Anatasia. Paperwork explained that need signatures. Dealership room very clean. This is second time working with Anatasia. More
by 6812COLE
September 24, 2023
I had a great experience with everyone and everything except for Christopher Lombardo. His very low offer on my 2020 Corolla was a disappointment especially when all of my maintenance was done there at M except for Christopher Lombardo. His very low offer on my 2020 Corolla was a disappointment especially when all of my maintenance was done there at Metro Toyota. He either has a very low opinion of them or me. More
by msdianajones
September 23, 2023
Anastasia was great went above n beyond. She was very pleasant and went out of her way to pick me up when my ride fell through. She was very pleasant and went out of her way to pick me up when my ride fell through. More
by TPC1989
