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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,531 reviews

October 02, 2023

I am glad to have a fast and thorough group of people who are very professional and courteous assist me with my first purchase from a major dealership More

by peoplesdarcy02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 02, 2023

He is very good and patient. I have a good experience in the metro Toyota shop More

by xxs329
Recommend Dealer
Yes
Employees Worked With
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Victory Toyota of Brook Park responded

Your recommendation of Sam and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

October 02, 2023

Metro Toyota is the best dealership to get the car you want. I always come here for my service and new cars. More

by rockdog05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

Rockdog! That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 02, 2023

I recently bought a Toyota Carolla from Metro Toyota. Sam D made the entire process stress free and was very knowledgeable. Sam worked dilligently to make sure I got the perfect car for my budget. The we More

by Skadoosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

We agree Sam is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary oil change.

October 01, 2023

Sam was very helpful in securing the car I wanted. He made the process easy. More

by matt.a.mcclellan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Sam is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

October 01, 2023

Very happy with our salesperson Sam Ibrahim. He answered all our questions to our satisfaction. Very friendly and caring. Did a great job More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Victory Toyota of Brook Park responded

Chuck, Thanks for the 5 STAR review, Sam works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

September 30, 2023

Exceptional service, very friendly environment and workers were able to answer all my questions clearly. Great car buying experience. More

by Adambshep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Sep 30, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 30, 2023

Everyone there was extremely nice and courteous. Sam Ibrahim made the whole process fast and simple. No pressure from sales at all, and the pricing was reasonable. Their detail work on their used ve More

by Colten Smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Victory Toyota of Brook Park responded

Colten, We agree Sam is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota.

September 28, 2023

We love the team at Metro Toyota. We just purchased our 7th Toyota! They are great to work with! We highly recommend Metro Toyota! More

by lauries0522
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Daley
Sep 30, 2023 -

Victory Toyota of Brook Park responded

What an outstanding review! Kevin and the Metro Toyota team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

September 28, 2023

We purchased this vehicle while it was still being used by the dealership. We never saw a sticker. When we bought the car we found we were being charged over sticker (off set we thought by the amount of tr More

by CWFJMF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Victory Toyota of Brook Park responded

All of our Certified Preowned vehicles are sold at market value. We're sorry if there were any hard feelings about the trade being reevaluated. I'm happy to hear it all worked out in the end. You did get a great vehicle with a better warranty than a new one. If there is something else we can do please feel free to contact me. Chad Higgins Customer Care manager 216-898-2902

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