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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,531 reviews

October 09, 2023

Metro is a great place to do business. Knowledgeable, service oriented and willing to work with you to fit your budget. More

by LivingstonAssociatesTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Victory Toyota of Brook Park responded

Gary, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Ramona will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

October 09, 2023

Metro Toyota is a dealer of excellence in service, its staff is very attentive, especially Anastasia, I recommend it to 100%. More

by Smontalvo4825
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 07, 2023

Always friendly, helpful, and never pushy. Felt like they were honestly interested in helping us find the right car for us. Thanks Jim! More

by Usplusgus2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Victory Toyota of Brook Park responded

Thank you for leaving Jim this positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your new vehicle, and we wish you the safest of travels until we meet again!

October 06, 2023

Ken and Jeremy were incredible. They made doing business super easy and the decision to lease super seamless. They made our trade in decision smart and worth while. More

by corky95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

Corky, Thank you for the business. We are happy to hear that you had a 5 star experience. Ken and Jeremy will be happy to help you if you should need anything else, please feel free to call them. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 05, 2023

I would definitely recommend Metro Toyota to anyone considering buying a new vehicle. The friendly and knowledgeable staff helped me choose the perfect vehicle and options for my needs. The buying pr More

by ASINTHEUSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 07, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 05, 2023

You are made to feel like family as soon as you walk in. Everyone went out of their way to see if you needed anything. More

by Nursemarge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

Marge, Thank you for the business. We are happy to hear that you had a 5 star experience. Anastasia will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 05, 2023

The Schneiders have always treated us very well and buying our vehicle this time was again an enjoyable process. More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

Tony, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree that the Schneider's are fantastic! We hope to see you again in the future and please enjoy your new Toyota!

October 04, 2023

The dealership was very clean and several people checked to make sure we were taken care of. Sam our rep was awesome! More

by Lisabrandt307
Recommend Dealer
Yes
Employees Worked With
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lisabrandt307 responded

Metro Toyota Oct 4, 2023 Lisabrandt307 The dealership was very clean and several people checked to make sure we were taken care of. Sam our rep was awesome! This is my response and we rate Sam to be the best!

October 04, 2023

1st time Toyota buyer and I love the car. The sales staff made me very comfortable. thanks, John More

by DZIMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

John, Thank you for the business, It wonderful to hear that you were treated so well. Anastasiar works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 03, 2023

I have purchased multiple cars from here over the years for myself and family. Anytime you walk in, someone always says hello and asks if you need help. If you are not ready to buy they are not pushy. More

by resa21980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Ramona will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

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