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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,531 reviews

October 22, 2023

Anastasia gave us lots of information about different vehicles, so we were able to make a better decision for our needs. They didn't force us to buy vehicle protection packages, such as paint protector c More

by VAL8
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

Val, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 20, 2023

The guys at metro were so helpful and easy to work with! I went to a different Toyota dealer the day prior to try and buy out my lease and was given the run around because I didn’t want to purchase a new ve More

by LindsaySullinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

Lindsay, On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

October 20, 2023

Very professional and a very friendly atmosphere. I would not go to any other dealership and they treat you like family. More

by MICHELEWISNIEWSKI625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

Michele, Thank you for the business, It wonderful to hear that you were treated so well. Anastasia works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 18, 2023

Professional, helpful, listens, caring, explains the paperwork, friendly, clean environment, very welcoming, teamwork, gives directions to around the area More

by TJACKSON062493
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

October 17, 2023

Great dealership with great people. Sam Dakdouk was great to deal with. Also a big thank you to Chad Higgins for picking me up in the morning to go pick up my new car. More

by greek747
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 17, 2023

They treated me well an seem to what I wanted in a car an got me the best deal possible More

by SKYDIVEDAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

October 17, 2023

Excellent Customer Service! Willing to explain all the steps necessary to complete the sale. Ben was a huge help showing us the vehicle options! More

by BG101651
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Victory Toyota of Brook Park responded

Your recommendation of Abed and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

October 16, 2023

Sam was great to work with, very knowledgeable and helpful! Easy purchase from start to finish! More

by vrarrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Victory Toyota of Brook Park responded

Your recommendation of Sam and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

October 14, 2023

Sam was very professional and helped us to do the best choices for the car to feet our needs. More

by Toader family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Victory Toyota of Brook Park responded

What an outstanding review! Sam and the Metro Toyota team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 14, 2023

Sam very smart and knowledgeable person! Highly recommend him as your salesman! Metro Toyota my number 1 Toyota dealer! They’ve always been good to me! More

by Tezee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

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