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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,531 reviews

October 26, 2023

Anastasia was great to work with. Her knowledge and experience was just what I wanted while buying my new Camry. More

by 19blong
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Bill, Thank you for leaving Anastasia this positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your new vehicle, and we wish you the safest of travels until we meet again!

October 26, 2023

Very easy to work with. Sam in sales and Ryan in finance were both friendly and experienced. More

by ghy10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Sam and Ryan work very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 26, 2023

Nice and friendly people. I would recommend the dealer ship to other people for a vehicle More

by HILLFAMILY1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Hi Hill's, Thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 25, 2023

Great to work with, and made the purchasing experience easy. I really appreciate how quickly the financing was setup and made my transaction swift. More

by runrhinorun2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 24, 2023

I found every single person I dealt with at the dealership courteous, honest, and helpful. I highly recommend this dealership!! More

by DRKENKATZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Dr Ken, Thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 24, 2023

Best car I ever drove, let alone owned! Love the car and the great dealership! More

by DDRIVE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! The Metro Toyota Customer experience team

October 24, 2023

Terry and Dawn made my car buying experience better than the other dealerships I visited. Terry was very knowledgeable and friendly.I would definitely return in the future. More

by nathanciehanoski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Victory Toyota of Brook Park responded

We agree Terry is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota!

October 24, 2023

Excellent very nice not pushy just quick easy service. Great guys to work with and very easy to test drive whatever cars I needed More

by Dpickett219
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Hello, Thank you for your kind review; we are happy to pass along your comments to Aaron and the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

October 24, 2023

Fantastic dealer. They are not pushy and price their cars fair. No nitrogen in tires or special paint add ons. They can get pretty busy so I reccomend making an appoin More

by MICHAEL921TENNIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 28, 2023 -

Victory Toyota of Brook Park responded

Michael, Your recommendation of Ken and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

October 23, 2023

My husband and I have always been pleased with the friendly service and also the product(s), which is why we have been returning year after year for over 20 years. More

by MOMQUAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Oct 23, 2023 -

Victory Toyota of Brook Park responded

What an outstanding review! Sam and the Metro Toyota team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

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