Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

Filter Reviews By Type

Showing 7,531 reviews

November 04, 2023

Our new truck purchase went very smoothly. Thank you Sam for being patient and helpful in the process. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Steve, Your recommendation of Sam and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

November 02, 2023

I would 100% do business with Metro and the team again. I value my time the most and the process and people catered to that. More

by Matt.clodwick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

November 02, 2023

A very nice people , Thanks for your help! Brendon is the best manager , and helped me to get , what I was looking for More

by Yevheniy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Yevheniy, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Brandon is fantastic! We hope to see you again in the future and please enjoy your new Toyota! Metro Toyota customer care team

November 01, 2023

Thanks Sam, you provided us a great experience and made everything more than easy and simple. He was very patient in explaining every spots in the car. More

by Dr.Ahmed Elghnam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Dr.Ahmed Elghnam responded

He was very patient in explaining every spots in the car. Expert and professional.

Nov 06, 2023 -

Victory Toyota of Brook Park responded

Hi Ahmed thanks for the positive review! We can't tell you how nice it feels to hear that Sam and the Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Metro Toyota customer care team

November 01, 2023

Terry was straight forward, honest, and helpful. Very happy with my experience at this dealer and with Terry. More

by Reed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Reed, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 01, 2023

Absolutely happy with the wonderful service from Metro Toyota. We came from out of town to purchase a minivan from them and they made sure that everything was in order for us to complete the transaction q More

by ROB3782
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Rob, Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

November 01, 2023

It is always a pleasure to work with everyone at Metro Toyota! They are friendly, knowledgeable, and efficient. I am grateful for their help over many years. More

by HappyCustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Mike will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 31, 2023

Our experience was a positive one. Terry and Dan were helpful, knowledgeable, with no pressure to make a sale. Our experience at Metro was vastly different than what we had experienc More

by cprin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2023

Ken was just great to work with, very very pleasant. We will definitely be back! More

by Shellielin50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 31, 2023

Very happy with the car and the experience we had with everyone involved. I would definitely come back More

by Dianehegedus60Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, Chris works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

...
27
...