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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,531 reviews

November 19, 2023

Best dealership in Ohio I’ll never buy and car anywhere else! Love it there More

by FERRETT151564
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Victory Toyota of Brook Park responded

Hi Ferrett, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 19, 2023

The people were friendly. Starting with the person who answered my very first phone call. My salesman Ken was amazing and overall I would highly recommend this company. More

by ROSA031
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Higgins
November 19, 2023

My experience was exceptional. I felt like family on my first day there. I even got to meet the owner Barry. I would highly recommend this business. More

by ROSA031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Sam was very professional. The staff members were courteous and efficient. I definitely recommend Sam and Metro Toyota for your auto buying needs. More

by Hfcurtis4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Victory Toyota of Brook Park responded

Curtis, thank you for the review! Your kind words made our day. We are so glad to hear that Sam and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

November 17, 2023

Great customer service if I ever need another vehicle I will visit Metro Toyota for a great selection More

by LLMR36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Victory Toyota of Brook Park responded

Your recommendation of Mike and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

November 17, 2023

Thanks, everything was excellent. Very professional sales staff. I am enjoying my new truck very much! More

by fcmailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, Anastasia works very hard to make sure that you had a great experience. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

November 17, 2023

They were very helpful and nice. I was able to purchase my car and do the paperwork quick and easy. More

by CAMERON22706
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Victory Toyota of Brook Park responded

Cameron, Thank you for the business, It wonderful to hear that you were treated so well. Aaron and Mike work very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

November 17, 2023

I've always loved Metro Toyota! Everyone is very pleasant and very knowledgeable about the vehicles, warranties, etc. More

by DONNA.CROCKETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Victory Toyota of Brook Park responded

Hello Donna, Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

November 16, 2023

It was amazing working with metro toyota and Ramona was great at keeping us in the loop on our new car. If you are looking for a smooth car buying experience you need to go see Ramona at Metro Toyota. More

by TLCURBY33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

November 16, 2023

Metro Toyota is the BEST dealership hands down. Everyone there makes miracles happen. I send my friends and family to Metro Toyota. More

by SIERRA.SANTIAGO423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Victory Toyota of Brook Park responded

Sierra, thank you for the review! Your kind words made our day. We are so glad to hear that Tony and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

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