Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,543 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,543 reviews
December 07, 2023
They were great to work with. They took the time to explain things well and answered all my questions. They took the time to explain things well and answered all my questions. More
by kbsimmons200
December 06, 2023
We had a great experience! Everyone was patient and very helpful. We are very pleased with our new van and our purchase experience. Everyone was patient and very helpful. We are very pleased with our new van and our purchase experience. More
by Catembrandon
December 06, 2023
Sam was super helpful and answered all my texts and questions in a timely manner. He was a pleasure to work with questions in a timely manner. He was a pleasure to work with More
by mbkurtz22
Employees Worked With
December 05, 2023
Purchased a RAV4 and Sam was the greatest salesman my wife loves the vehicle thanks. wife loves the vehicle thanks. More
by Jose
December 05, 2023
Most attentive and helpful. I have been dealing with Metro Toyota for quite a few years having purchased and leased 6 vehicles over the years. I have been dealing with Metro Toyota for quite a few years having purchased and leased 6 vehicles over the years. More
by SBATAL
Verified CustomerDecember 05, 2023
People there are super friendly and very knowledgeable. Service there is top notch. I would recommend anyone to go there. Service there is top notch. I would recommend anyone to go there. More
by Barjoinc
December 04, 2023
We have bought or leased seven vehicles from this dealership. We are very pleased with sales people, they are very professional and knowledgeable. You are treated like family there. dealership. We are very pleased with sales people, they are very professional and knowledgeable. You are treated like family there. More
by F.pierre
December 04, 2023
I have been purchasing Toyotas since 1998. Every purchase I made was a showcase display, I made a mistake once and purchased Lincoln navigator 2023, it was a big mistake. I came back to Toyota Every purchase I made was a showcase display, I made a mistake once and purchased Lincoln navigator 2023, it was a big mistake. I came back to Toyota).I have been purchasing Toyotas since 1998. Every purchase I made was an showcase display, I made a mistake once and purchased Lincoln navigator 2023, it was a big mistake. I came back to Toyota and purchased another brand new 4 x 4… you guys were great you didn’t give me no hard time , Ken Recognize me and took care of me all in one day… My family and I all purchased Toyotas from your facility. We will continue to do so and pass it on to our kids and grandkids…. Thank you More
by wallysaleh325
December 03, 2023
My husband and I have been customers of Metro Toyota since the mid 70s both for purchases and service, in spite of living within walking distance of another Toyota dealership. We have always had good e since the mid 70s both for purchases and service, in spite of living within walking distance of another Toyota dealership. We have always had good experiences with Metro's sales staff and service department. In particular, we highly recommend Jim Greenfield. He has assisted us on several car purchases and always meets and exceeds our expectations. More
by jjdenham
Employees Worked With
December 02, 2023
Superb, Outstanding. .... Very Knowledgeable. The Understand what the phrase "The Customer Is Always Right" means. .... Very Knowledgeable. The Understand what the phrase "The Customer Is Always Right" means. More
by KRAP62
Employees Worked With
