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Victory Toyota of Brook Park
Brook Park, OH
7,531 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,531 reviews
January 17, 2024
It was very pleasant being there and the people were also very pleasant and helpful. very pleasant and helpful. More
by CALLINGMAR
Verified CustomerEmployees Worked With
January 17, 2024
Undervalued my trade and then proceeded to list it for $2,000.00 more than they told me it was worth. There was snow inside the vehicle when I got to the dealership to pick up the car. I had a set app $2,000.00 more than they told me it was worth. There was snow inside the vehicle when I got to the dealership to pick up the car. I had a set appointment and filled out all information for financing in advance and was still there for almost 4 hours. Not necessarily the dealer’s fault but I only received one key fob for the vehicle and am still waiting on the second almost a month later. When I left the dealership, I had to stop and go back because they forgot to transfer my license plates. When I went to leave the second time I noticed the fuel light in my brand new car was on and I had to fill my tank with gas before I could even make it home. Sales manager called a few days later and said they’d make it up to me and then never followed through. My wife and I have had good experiences with this dealer in the past which was why we chose them but after this zero star experience, never again. More
by Kellen
January 17, 2024
Handled everything over the phone with Aaron, sent pictures of my trade-in, and we agreed upon a price. Drove up a few days later, and there were no surprises, wonderful, buying experience, and a top- pictures of my trade-in, and we agreed upon a price. Drove up a few days later, and there were no surprises, wonderful, buying experience, and a top-notch car. More
by CORESELLER1987
January 17, 2024
Metro Toyota is a friendly, low pressure, approachable dealership, and I am so grateful that I found my Toyota C-HR there! I will refer anyone I know to Metro for their new or used car needs! dealership, and I am so grateful that I found my Toyota C-HR there! I will refer anyone I know to Metro for their new or used car needs! More
by PARMAJO
Employees Worked With
January 14, 2024
Jim was up front with us no hiden cost so much more relaxed the other dealers we visted. Go us the car we wanted. Great experience. relaxed the other dealers we visted. Go us the car we wanted. Great experience. More
by Jnemec9880
Employees Worked With
January 13, 2024
Ramona is very helpful, kind and patient, couldn’t have asked for a better sales representative asked for a better sales representative More
by mxy341
Employees Worked With
January 12, 2024
The staff was knowledgeable, friendly, and attentive! They guided me through the car-buying process seamlessly, and I felt confident in my purchase. The dealership's atmosphere was welcoming, and I appre They guided me through the car-buying process seamlessly, and I felt confident in my purchase. The dealership's atmosphere was welcoming, and I appreciate the kind customer service. Highly recommended! More
by ChrisV
January 10, 2024
Metro was very easy to deal with. Great prices. Professional. I’d go back! Respectful! Great prices. Professional. I’d go back! Respectful! More
by Nadine
January 07, 2024
This was our fifth purchase from Metro Toyota. Ramona and staff were superb. We expect to return again for our next vehicle. Ramona and staff were superb. We expect to return again for our next vehicle. More
by philip.woost
January 04, 2024
It was a pleasure working with Ken Konopka at Metro Toyota! He worked with me to select my new Venza and kept me apprised as it made its way to me from Japan. On the day I picked up my new car, Ken t Toyota! He worked with me to select my new Venza and kept me apprised as it made its way to me from Japan. On the day I picked up my new car, Ken took the time to show me all the features and answered all my questions. I am very pleased with the experience and look forward to years as a customer at Metro Toyota. Thank you! More
by kukayfamily
