Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,543 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,543 reviews
January 28, 2024
It is never an easy task to turn in a Lease and either leave with a new lease or purchase. Jim Greenfield and Metro Toyota has changed that opinion for me. Jim went over and beyond in helping me to ge leave with a new lease or purchase. Jim Greenfield and Metro Toyota has changed that opinion for me. Jim went over and beyond in helping me to get the vehicle that I wanted and was upfront and honest regarding issues in the desired color we were hoping for. Because of the desired color, the selection was limited but Jim worked with others to obtain the vehicle from another location. The color option had to change and although at first I was disappointed, after seeing the Ruby Red color in person, my opinion changed immediately. The car is beautiful! Jim explained all the bells and whistles to me to make sure I understood all the functions and features the 2024 Rav4 has to offer. Metro Toyota made this experience the best for me in over 20 years of dealing with other Dealerships! We were so impressed by the service, the kindness and the help to turn in the old Lease, my husband went back a week later and bought a new Tacoma Truck! We will be a Metro Toyota fan now hopefully for life and will not hesitate to send friends and family your way! Thanks to Justin Schneider for the financing assist and explaining the options for additional coverage, Justin was very friendly and helpful and upfront. Explaining the Gap insurance so it was better understood was a no brainer when selecting the options. Thank you Metro Toyota! We will be back! More
by Anita Klembarsky
January 28, 2024
Metro Toyota was a simple and comfortable experience. Everyone was very nice and helpful. No regrets. I will be doing business with them again. Everyone was very nice and helpful. No regrets. I will be doing business with them again. More
by Kennethleesharp
Verified CustomerJanuary 27, 2024
Close to home. Ken was helpful and got my car in the timeframe he promised. Ken was helpful and got my car in the timeframe he promised. More
by happypeggy
Employees Worked With
January 27, 2024
Ken was extremely helpful and made my out of state buying experience so easy. He answered all of my questions and made sure that when I arrived the buying process went smooth and quickly. He accomodated my a experience so easy. He answered all of my questions and made sure that when I arrived the buying process went smooth and quickly. He accomodated my arrival time and flexed his schedule to fit my needs. Bob had all of my buyer paperwork ready to go and went over everything in detail. Ken and Bob were both a pleasure to meet and work with. I was driving my new Tundra home in no time. I would 10/10 recommend Ken, Bob, and Metro Toyota. More
by D. Ramires
January 26, 2024
I found this to be an honest, family owned business. Terry Jelleson,and the other employees,made my purchase very simple and comfortable. I will be doing business with them in the future, and recommend Terry Jelleson,and the other employees,made my purchase very simple and comfortable. I will be doing business with them in the future, and recommend them to friends and family. More
by Kennethleesharp
Employees Worked With
January 26, 2024
i've bought there multiple times, great service always i would recommend to anyone looking for a toyota would recommend to anyone looking for a toyota More
by hotwhizzle
January 25, 2024
My experience at the Dealership was timely, accurate and pleasant. My new car is great, thank you. pleasant. My new car is great, thank you. More
by RMDENEGA
January 25, 2024
They were very helpful with the purchase negotiation. Not a lot of bs, straight forward and minimal back and forth. Not a lot of bs, straight forward and minimal back and forth. More
by JEFFWIRTH63
January 25, 2024
The best, Sam is the best and that's why we get all our cars from him cars from him More
by Atiyehsuleiman
January 24, 2024
The staff at Metro Toyota including Ken Konopka and Bob in finance were super great in finance were super great More
by mkeenan0510
