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Victory Toyota of Brook Park
Brook Park, OH
7,506 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,506 reviews
December 26, 2023
Our sales rep was Ramona. She was terrific, did not rush the process, very respectful of our time and very knowledgeable about the vehicle we purchased. We’ve purchased mult She was terrific, did not rush the process, very respectful of our time and very knowledgeable about the vehicle we purchased. We’ve purchased multiple vehicles from Metro Toyota, Brookpark, Ohio and always use the service department for maintenance. Thank you Ramona for your exceptional service. More
by Rakostel
Employees Worked With
December 26, 2023
Terry Was very helpful. I would recommend Terry Jelleson and Metro Toyota to friends and family. I would recommend Terry Jelleson and Metro Toyota to friends and family. More
by wmcgurrin
Employees Worked With
December 23, 2023
I liked yourservice. Anastasia and Bob were very professional and very nice. All your service was good. Thanks for your attention and professionalism. Anastasia and Bob were very professional and very nice. All your service was good. Thanks for your attention and professionalism. More
by nataliasichkar66
December 21, 2023
This dealership is fantastic. Terry is the best car salesman and I recommend him to all of my friends and family. This is my 5th car I have either leased or purchased through Terr Terry is the best car salesman and I recommend him to all of my friends and family. This is my 5th car I have either leased or purchased through Terry. They always offer the fairest price. More
by Donnyhopkins89
December 20, 2023
Jim G went above and beyond in getting the vehicle I wanted. He made sure I got exactly what I ordered. I would recommend him and the dealership if you are interested in purchasing a Toyota. wanted. He made sure I got exactly what I ordered. I would recommend him and the dealership if you are interested in purchasing a Toyota. More
by Sjakubowitz
Employees Worked With
December 15, 2023
The purchase was organized well and easy to follow steps. All the cost was explained In Detail. All the cost was explained In Detail. More
by Tiffany
Verified CustomerDecember 13, 2023
Over the last few years my husband and I have purchased 4 vehicles from Metro Toyota. We have also recommended friends that went to Sam Ibrahim and purchased there vehicles from Metro. The reason we keep co vehicles from Metro Toyota. We have also recommended friends that went to Sam Ibrahim and purchased there vehicles from Metro. The reason we keep coming back is the professionalism, respect, and treatment that we receive from Sam Ibrahim . Each encounter we have had with him has been amazing!!! He is detailed oriented and pays attention not just to our needs as customers, but also has a personal touch. I recently contacted Sam in regards to purchasing a new vehicle, after my vehicle was totaled in a difficult situation. The first thing Sam asked was about my family and if everything was ok. That really makes all the difference he isn’t just a salesman, he’s like a friend. More
by jclass76
Employees Worked With
December 11, 2023
Great service. good experience would definitely send friends and family very welcoming atmosphere very clean good experience would definitely send friends and family very welcoming atmosphere very clean More
by maryannmodin
Employees Worked With
December 10, 2023
We left our experience with metro and Sam. We were looking at several cars online and reached out. Metro was the most helpful and getting us the car we were looking for. They made the process We were looking at several cars online and reached out. Metro was the most helpful and getting us the car we were looking for. They made the process very simple and comfortable. More
by ALR TAR
December 10, 2023
My concerns and needs are met. Everyone was very helpful and supportive. I love my new car. Everyone was very helpful and supportive. I love my new car. More
by winkie453
Employees Worked With
