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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,506 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,506 reviews

January 13, 2024

Ramona is very helpful, kind and patient, couldn’t have asked for a better sales representative More

by mxy341
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 12, 2024

The staff was knowledgeable, friendly, and attentive! They guided me through the car-buying process seamlessly, and I felt confident in my purchase. The dealership's atmosphere was welcoming, and I appre More

by ChrisV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Ken works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

January 10, 2024

Metro was very easy to deal with. Great prices. Professional. I’d go back! Respectful! More

by Nadine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Victory Toyota of Brook Park responded

Nadine, Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Aarons efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 07, 2024

This was our fifth purchase from Metro Toyota. Ramona and staff were superb. We expect to return again for our next vehicle. More

by philip.woost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Victory Toyota of Brook Park responded

Philip, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

January 04, 2024

It was a pleasure working with Ken Konopka at Metro Toyota! He worked with me to select my new Venza and kept me apprised as it made its way to me from Japan. On the day I picked up my new car, Ken t More

by kukayfamily
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

January 03, 2024

Ken and Barry were excellent! They made the buying experience easy. Love the 2024 Camry. More

by Fwaite5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Ken to give you a hand!

December 29, 2023

Anastasia was very good work with help me buy car . . She professional sales person . Thank you More

by Alexn65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, Anastasia works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

December 29, 2023

The sale went well and car was delivered in great shape but little details like the free 3 months of Sirius radio never got done…… More

by GRMARTIN99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review.

December 28, 2023

amazing service for a car that wasn't going to be there too much longer. More

by lushest.06.gimmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Anastasia and Chad's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 28, 2023

Anastasia was great to work with. She helped me find a car that met all my needs and was incredibly responsive. My used Rav 4 Prime was in excellent condition, and I love it. Eve More

by Mmrea3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schneider, Dan Schneider
Jan 09, 2024 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Anastasia will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

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